Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Keean De Guzman

San Diego,CA

Summary

Energetically spearheaded ride operations at SeaWorld, ensuring 100% compliance with safety protocols and enhancing guest experiences through exceptional service. Excelled in equipment operation and team training, significantly boosting customer retention. Skillfully blended problem-solving with effective customer engagement, setting a benchmark for excellence in operational and service standards.

Work History

Ride Operator

SeaWorld
San Diego, CA
08.2024 - Current
  • Performed regular tests on rides and documented results accurately.
  • Provided physical assistance to visitors getting onto and off of rides.
  • Performed daily inspections of rides according to company guidelines.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Collaborated with peers to deliver consistent service and promote customer retention.

Education

High School Diploma -

Sweetwater High School
National City
07-2024

GED -

Southwestern College
Chula Vista, CA

Skills

  • Policy compliance
  • Equipment operation
  • Safety procedures
  • Team Training
  • Effective customer service
  • Problem-solving

Accomplishments

  • Honor Roll

Timeline

Ride Operator

SeaWorld
08.2024 - Current

High School Diploma -

Sweetwater High School

GED -

Southwestern College
Keean De Guzman