KEEANU BARTON
Hartford,CT
Summary
Results-driven Revenue Leader with extensive experience in multi-unit operations within theme parks and specialty retail. Expertise in optimizing inventory flow, enhancing labor strategy, and developing talent. Proven success in elevating sales, improving per-capita spend, and building efficient operational systems.
Overview
12
12
years of professional experience
Work History
Manager, Merchandise, Games & Extra Charge
SIX FLAGS NEW ENGLAND & HURRICANE HARBOR
Agawam, Massachusetts
10.2023 - Current
- Lead a complex in-park revenue portfolio spanning merchandise, premium experiences, rentals, vendor-supported operations, visual merchandising, inventory, replenishment, and product flow.
- Delivered approximately 3.5% year-over-year merchandise per-capita growth while exceeding the annual per-capita plan.
- Reduced merchandise shrink by approximately 31% from the earlier baseline through stronger inventory controls, replenishment discipline, warehouse organization, product-flow ownership, and field accountability.
- Designed three-pillar operating model—operations excellence, visual merchandising & presentation, inventory & product flow—to clarify ownership and strengthen accountability.
- Redesigned seasonal leadership and labor deployment to improve payroll efficiency and redirect resources toward permanent leadership, replenishment, inventory support, visual excellence.
- Built staffing matrices and budget stress tests around operating calendars, location-specific minimums, opening/closing coverage, call-outs, vacations, attrition, and revenue-protection requirements.
- Transformed Visual Merchandising and Inventory & Product Flow through defined career architecture, store-health standards, planograms, project governance, replenishment systems, FIFO controls, and warehouse/bin-location disciplines.
- Created Project ASCEND / MGEC Leadership Academy; standardized departmental SOPs, role architecture, competency expectations, practical certification, succession pathways.
Store Manager
COTTON ON GROUP
Danbury, Connecticut
07.2023 - 06.2025
- Led high-volume retail business, improved conversion by 12%, retained 95% of team, reduced shrink by 8% through coaching, merchandising, staffing, inventory execution.
- Managed daily store operations and ensured team alignment with brand standards.
- Led staff training programs to enhance customer service and product knowledge.
- Implemented visual merchandising strategies to maintain appealing store displays.
Department Manager
H&M
Farmington, Connecticut
03.2022 - 07.2023
- Advanced from department supervisor and facilitated 18% sales growth alongside a 15% boost in productivity through workforce optimization, performance management, merchandising execution, and commercial leadership.
- Managed daily operations and ensured compliance with company policies.
- Led a team of associates, providing training and support.
- Coordinated merchandise presentation to enhance customer experience.
Department Supervisor
H&M
Manchester, Connecticut
09.2021 - 03.2022
- Enhanced customer satisfaction 10% and decreased shrink 5% through operational controls, coaching, service standards, frontline accountability.
- Supervised daily operations and ensured efficient workflow among team members.
- Trained staff on customer service standards and product knowledge.
- Managed inventory levels and coordinated stock replenishment processes.
Warehouse Supervisor
UPS
Hartford, Connecticut
01.2018 - 09.2021
- Led multi-shift warehouse team in high-volume package distribution, managing workforce deployment, package flow, and safety to ensure quality and efficient shift execution.
- Monitored employee and shift performance, resolved workflow constraints, and optimized labor allocation to sustain operational continuity and meet service expectations.
- Supervised daily warehouse operations and ensured safety compliance.
- Managed inventory levels and organized stock for efficient retrieval.
- Trained new employees on safety procedures and operational workflows.
Assistant Manager
AGAINST ALL ODDS
Manchester, Connecticut
01.2017 - 01.2018
- Led floor initiatives that drove 10% sales growth through effective merchandising, coaching, and performance management.
- Coordinated team schedules to ensure optimal store coverage and service.
- Managed inventory levels, ordering merchandise as needed to meet customer demand.
- Trained new staff on store procedures and customer service standards.
Customer Service Supervisor
BURLINGTON
Bloomfield, Connecticut
01.2015 - 01.2017
- Improved customer satisfaction by 15% and operating efficiency by 20% through service leadership, workflow management, and team coaching.
- Supervised customer service team to enhance service quality and efficiency.
- Trained new employees on customer interaction and problem-solving techniques.
- Monitored daily operations to ensure adherence to company policies and procedures.
Customer Service Manager
WALMART
New Haven, Connecticut
01.2015 - 01.2016
- Boosted customer satisfaction by 12% through leadership in high-volume customer-service operations and focused performance execution.
- Managed customer service team to enhance service delivery and satisfaction.
- Trained staff on Walmart policies and best practices for customer interactions.
- Resolved complex customer issues through effective communication and problem-solving skills.
Infantry Specialist
UNITED STATES ARMY NATIONAL GUARD
Fort Benning, Georgia
01.2016 - 01.2020
- Executed missions in disciplined, team-oriented environment, ensuring accountability, readiness, adaptability, and effective communication under pressure.
- Conducted reconnaissance missions to gather intelligence and assess enemy positions.
- Collaborated with team members to execute tactical operations in diverse environments.
- Trained junior soldiers on weapon handling and battlefield tactics for operational readiness.
Education
Undergraduate Coursework - Criminal Justice
CENTRAL CONNECTICUT STATE UNIVERSITY
New Britain, ConnecticutSkills
CORE COMPETENCIES
Multi-Unit Operations
Revenue Optimization
P&L Management
Strategic Planning
Operational Excellence
Labor & Workforce Planning
Organizational Design
KPI & Performance Management
Inventory & Product Flow
Visual Merchandising
Shrink Reduction
Guest Experience
Leadership Development
Succession Planning
Change Management
- Visual merchandising
- Inventory management
- Staffing optimization
- Revenue Analysis
Personal Information
Title: REVENUE & MULTI-UNIT OPERATIONS LEADER
Accomplishments
- ~3.5% YoY Per-Cap Growth
- ~31% Shrink Reduction
- 18% Sales Growth
- 15% Productivity Improvement
- 12% Conversion Improvement
Timeline
Manager, Merchandise, Games & Extra Charge
SIX FLAGS NEW ENGLAND & HURRICANE HARBOR
10.2023 - Current
Store Manager
COTTON ON GROUP
07.2023 - 06.2025
Department Manager
H&M
03.2022 - 07.2023
Department Supervisor
H&M
09.2021 - 03.2022
Warehouse Supervisor
UPS
01.2018 - 09.2021
Assistant Manager
AGAINST ALL ODDS
01.2017 - 01.2018
Infantry Specialist
UNITED STATES ARMY NATIONAL GUARD
01.2016 - 01.2020
Customer Service Supervisor
BURLINGTON
01.2015 - 01.2017
Customer Service Manager
WALMART
01.2015 - 01.2016
Undergraduate Coursework - Criminal Justice
CENTRAL CONNECTICUT STATE UNIVERSITY