Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keegan Alexander

Lumberton

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Waffle House. Proven ability to lead teams and enhance guest engagement, resulting in improved customer satisfaction. Experienced in cash handling and staff training, consistently delivering quality service and fostering positive relationships with clients.


Overview

2
2
years of professional experience

Work History

Server

Waffle House
01.2025 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Car Wash Manager

BlueWave Express
08.2024 - 11.2024
  • Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
  • Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
  • Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
  • Sold Memberships

Car Wash Employee

BlueWave Express
04.2024 - 07.2024
  • Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
  • Improved customer satisfaction by providing efficient and thorough car wash services.
  • Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
  • Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
  • Sold Memberships to new customers

Cashier

Whatabuger
06.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Cooked when needed
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Parkview Baptist School
Sulphur, LA
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Sales

Timeline

Server

Waffle House
01.2025 - 04.2025

Car Wash Manager

BlueWave Express
08.2024 - 11.2024

Car Wash Employee

BlueWave Express
04.2024 - 07.2024

Cashier

Whatabuger
06.2023 - 02.2024

High School Diploma -

Parkview Baptist School

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Keegan Alexander