Detail-oriented service manager known for exceptional problem-solving and safety compliance. Successfully supervised teams and enhanced operational processes, contributing to a positive customer experience and effective complaint resolution.
Overview
7
7
years of professional experience
Work History
Service Manager
Hyvee, Inc.
Vermillion, SD
11.2025 - Current
Front End Customer Service
Balancing daily receipts and verifying cash reports
Monitored compliance with company policies and safety standards consistently
Resolved customer complaints in professional and timely manner
Supervised team of 5-6 employees
Aircrew Egress Maintenance
South Dakota Air National Guard
Sioux Falls, SD
07.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Overhead Crane Operator
Leeco Steel
Brandon, SD
05.2024 - 01.2025
Operated overhead cranes to lift and transport steel materials safely
Conducted routine inspections on crane equipment to ensure operational efficiency
Collaborated with team members to complete steel orders in a timely manner
Followed safety protocols and procedures to minimize workplace hazards
Farm Hand
Cherry Rock Farms
Brandon, SD
08.2023 - 04.2024
Operated and maintained farm equipment for planting, cultivating, and harvesting crops.
Assisted in daily livestock care, ensuring proper feeding and health monitoring.
Managed irrigation systems to optimize water usage and crop growth.
Implemented pest management strategies to minimize crop damage effectively.
Used effective customer service
Building Materials Manager
Menards, Inc.
Sioux Falls, SD
07.2020 - 08.2023
Collaborated with Contractors to help meet construction deadlines
Provide excellent customer service
Operated forklift to safely distribute lumber
Managed team of 5-6 employees
Regularly attended corporate meetings to stay informed with company policies and industry updates
Grocery Team Member
Sunshine Foods
Brandon, SD
08.2019 - 07.2020
Prepared bakery items to ensure sufficient inventory
Effectively met bakery order deadlines
Assisted in stocking produce and ensuring freshness