Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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Keegan Doyle

Fredericksburg,VA

Summary

Seasoned Head Bartender with a proven track record at The Agency Kitchen & Bar, enhancing sales and customer satisfaction through expert service and upselling techniques. Skilled in quality control and event management, adept at fostering customer relationships and driving sales promotions. Demonstrates attentive service and strategic planning abilities, contributing to significant business growth.

Overview

3
3
years of professional experience

Work History

Head Bartender

Silver Companies
Fredericksburg, VA
06.2024 - Current
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.

Server/Bartender

Ristorante Renato
Fredericksburg, VA
05.2024 - 12.2024
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided excellent customer service to ensure satisfaction.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Head Bartender

The Agency Kitchen & Bar
Fredericksburg, VA
07.2023 - 05.2024
  • Enhanced sales and profit through improved management approaches and enhanced employee training on sales techniques.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Coordinated special events such as tastings, fundraisers, corporate functions.
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Greeted frequent visitors by name and explained new promotions.

Event Management Staff Member

James River Country Club
Newport News, VA
01.2022 - 10.2022
  • Supervised onsite operations of events to ensure all aspects are running smoothly.
  • Participated in post-event evaluations to discuss successes and areas for improvement.
  • Identified potential risks associated with hosting certain types of events and developed mitigation plans accordingly.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Business Management Associate Degree - Business Management

Germanna Community College
Locust Dale, VA
05-2026

High School Diploma -

Colonial Forge
Stafford, VA
05-2020

Skills

  • Attentive service
  • Sales and upselling techniques
  • Quality control standards
  • Sales promotion
  • Customer service
  • Guest management

Languages

Spanish
Limited

Affiliations

  • 4-year Varsity baseball starter and captain
  • 2-year Division 3 baseball starter at Christopher Newport university
  • Former Member of CEE Fund (Captain's Education Enrichment Fund)
  • Former Secretary and New Member Development of the Pi Kappa Alpha Fraternity

References

References available upon request.

Timeline

Head Bartender

Silver Companies
06.2024 - Current

Server/Bartender

Ristorante Renato
05.2024 - 12.2024

Head Bartender

The Agency Kitchen & Bar
07.2023 - 05.2024

Event Management Staff Member

James River Country Club
01.2022 - 10.2022

Business Management Associate Degree - Business Management

Germanna Community College

High School Diploma -

Colonial Forge

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Keegan Doyle