Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Keegan Martin

Keegan Martin

Mound,MN

Summary

Proactive Client Service Representative with expertise at KwikTrip in enhancing customer satisfaction and resolving issues efficiently. I bring strong skills in cash handling, staff training, and team collaboration. I am highly goal-oriented, always working with a clear purpose with measurable outcomes in mind. Whether it's meeting sales targets, improving team performance, or streamlining daily operations, I stay focused on achieving results. I enjoy setting high standards for myself and others, and I take pride in helping my team stay motivated and aligned. I excel at keeping myself and others on task while maintaining a high morale.

Overview

6
6
years of professional experience

Work History

Client Service Representative

KwikTrip
Saint Bonifacius, Minnesota
03.2022 - Current
  • Assisted customers with product inquiries and service requests.
  • Managed cash transactions and balanced cash drawers daily.
  • Collaborated with team members to maintain store cleanliness and organization.
  • Resolved customer complaints by providing effective solutions promptly.
  • Processed inventory shipments and stocked shelves efficiently.
  • Supported training of new staff on customer service protocols.
  • Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.

Server

Presbyterian Homes and Service
Spring Park, Minnesota
01.2020 - 01.2022
  • Provided friendly service to residents and guests during meal times.
  • Maintained cleanliness and organization of dining spaces after service.
  • Addressed resident inquiries and special requests during meals.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Mound Westonka High School
Mound, MN
05-2022

Skills

  • Customer service
  • Cash handling
  • Point of sale systems
  • Staff training
  • Inventory management
  • Customer relationship management
  • Attention to detail
  • Time management
  • Team collaboration
  • Order processing

Affiliations

  • I enjoy reading
  • I like to go to the gym
  • I love to watch Nature documentaries
  • I love doing the daily WORDLE's and other common puzzles like Sudoku
  • I love to care for my household plants

Timeline

Client Service Representative

KwikTrip
03.2022 - Current

Server

Presbyterian Homes and Service
01.2020 - 01.2022

High School Diploma -

Mound Westonka High School

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