Keelan Giannini
Santa Barbara,California
Summary
Driven College Student with 3 years of experience working in the restaurant industry. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
2
2
years of professional experience
Work History
Busser
Garwoods Grill And Pier
06.2022 - Current
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
Server
CBs Bistro
06.2020 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
In Progress; Bachelors of English Literature - English
Santa Barbara City College
Santa Barbara, CA06.2025
Skills
- Quality Customer Service
- Customer Relations
- Guest Satisfaction
- Menu Memorization
- Table Bussing
- Silverware and Glassware Restocking
- Stocking and Replenishing
- Working Quickly
Timeline
Busser
Garwoods Grill And Pier
06.2022 - Current
Server
CBs Bistro
06.2020 - 08.2021
In Progress; Bachelors of English Literature - English
Santa Barbara City College
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