Summary
Overview
Work History
Education
Skills
Timeline
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Keelan Stricklen

Eastpointe,MI

Summary

Dynamic and detail-oriented professional with extensive customer service experience at Walmart, recognized for maintaining high satisfaction ratings. Skilled in accurate money handling and fostering customer relations, I excel in optimizing shopping experiences while demonstrating patience and empathy to meet diverse client needs. Committed to delivering exceptional service and enhancing operational efficiency.

Overview

5
5
years of professional experience

Work History

Online Personal Shopper

Walmart
Roseville, MI
04.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.

Cashier

Meijer
Battle Creek, MI
03.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Welcomed customers and helped determine their needs.

Associate Cashier

Little Caesars
Eastpointe, MI
07.2020 - 08.2021
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Balanced multiple tasks simultaneously during busy periods, keeping lines moving quickly without sacrificing quality or accuracy of transactions.
  • Greeted customers warmly upon entering the store, creating a welcoming atmosphere conducive to repeat business.

Education

Sports Management

Kellogg Community College
Battle Creek, MI

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Customer service
  • Attention to detail
  • Customer relations
  • Accurate money handling

Timeline

Online Personal Shopper

Walmart
04.2024 - Current

Cashier

Meijer
03.2022 - 09.2022

Associate Cashier

Little Caesars
07.2020 - 08.2021

Sports Management

Kellogg Community College
Keelan Stricklen