Keeley O'Rourke
Huntington Beach,CA
Summary
As a server and previous line cook, I have learned to work excellently with guests and team members. Working in a restaurant environment has given me great communication, hospitality, and teamwork skills that have improved not only my work, but my personal life as well. I take pride in giving friendly, enthusiastic, and excellent dining experiences to guests as well as executing my behind the scenes tasks with enthusiasm and precision.
Overview
4
4
years of professional experience
Work History
Server
Gyu-Kaku
01.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Line Cook
Johnnys Saloon
08.2020 - 12.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Enhanced kitchen efficiency by maintaining clean and organized workstation.
Education
Bachelor of Arts - English
Cal State Long Beach
Long Beach, CA06.2026
Associate of Arts - English
Orange Coast College
Costa Mesa, CA06.2024
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Strong Multitasker
- Guest Engagement
- Reliability
- Problem-Solving
- Cool Under Pressure
- Teamwork and Collaboration
Hobbies
In my free time, I enjoy hiking, reading, writing, and experimenting in different art mediums such as painting, pottery, and sketching.
Timeline
Server
Gyu-Kaku
01.2022 - Current
Line Cook
Johnnys Saloon
08.2020 - 12.2022
Bachelor of Arts - English
Cal State Long Beach
Associate of Arts - English
Orange Coast College
High School Diploma -
Huntington Beach High School
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