Keeley Riley
SunLife Organics
Medford
5
years of professional experience
Motivated marketing student with experience in the food service industry. Skilled in providing excellent customer service, maintaining a positive attitude, and supporting team members. Known for strong communication, reliability, and a willingness to help whenever needed. Eager to bring my enthusiasm and strong work ethic to a fast paced environment.
Work History
Shift Manager
5 Months- Supervised team members during service to support consistent food quality and customer experience.
- Trained new hires on sanitation standards, POS procedures, and service expectations.
- Resolved guest concerns quickly while maintaining professional, customer-focused communication.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Leader
7 Months- Led daily operations and support team members in providing a positive guest experience.
- Maintain product knowledge across supplements, juices, smoothies, bowls, retail items, and other offerings.
- Help keep the store organized, efficient, and welcoming during busy shifts
- Demonstrate reliability, responsibility, and leadership in a fast-paced environment
- Coached team members on service standards, product knowledge, and workflow expectations.
- Supported inventory checks and restocking of ingredients, packaging, and retail items.
Bowl Engineer/Shift Leader
4 Years 8 Months- Handled opening and closing duties, including cash handling, cleaning, and restocking..
- Worked efficiently in a fast-paced environment while balancing customer service and team responsibilities.
- Communicated with customers to provide a positive experience and resolve questions or concerns.
- Developed strong knowledge of superfoods and supplements to provide personalized product recommendations.
Education
- Marketing
- Relevant Coursework: Data Analysis
- Proficient in Excel, including PivotTables, VLOOKUP/XLOOKUP, IF, COUNTIF, SUMIF, and data visualization
- Applied statistical analysis, sorting, filtering, and conditional formatting to business datasets
- Used Excel shortcuts and functions to efficiently organize, analyze, and interpret data
High School Diploma
- Extracurricular Activities: Varsity Cross Country and Track
Skills
Product Knowledge
Employee training
Leadership and Teamwork
Time management
Staff development
Inventory management
Point of Sale systems
Microsoft excel
Marketing and Brand Promotion
Timeline
Shift Manager
Aloha Bowls
05.2026 - CurrentRead More
Shift Leader
SunLife Organics
03.2026 - CurrentRead More
Bowl Engineer/Shift Leader
Playa Bowls
10.2021 - 06.2026Read More
Palm Beach Atlantic University
from Marketing
Read More
Shawnee High Schoo
High School Diploma
Read More