Keeley Watson
Salisbury,NC
Summary
Biological Sciences Graduate and Certified EMT experienced in frontline emergency care and customer service. Delivered high-quality patient care while managing academic commitments and contributed to business revenue through exceptional service. Demonstrated strong teamwork, effective problem-solving, and proficient time management in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Bartender/Barista
Grounds and Vine
Kannapolis, North Carolina
01.2026 - Current
- Prepared and served cocktails, wine, and beer to customers.
- Maintained cleanliness and organization of the bar area.
- Assisted customers with beverage selections and menu recommendations.
Medical Assistant
Ortho Carolina
Concord, North Carolina
01.2025 - 01.2025
- Ensured accurate patient data entry during intake for effective documentation
- Optimized clinic workflow by managing appointment scheduling and reducing wait times
- Prepared exam rooms and maintained equipment readiness through collaborations with providers
- Enhanced patient understanding by educating on treatment plans and post care instructions
- Streamlined clinical workflow by implementing an electronic health records system
- Documented patient medical history, vital signs, and current complaints during intake
EMT
First Choice Medical Transport
Durham, North Carolina
01.2022 - 01.2025
- Ensured patient safety during transport by administering emergency medical care
- Monitored vital signs and operated advanced life support equipment throughout transport
- Collaborated with healthcare teams to enhance patient care strategies under pressure
- Educated patients, and families on treatment plans, improving understanding of care protocols during transport
- Trained new EMTs on emergency response techniques and equipment use effectively
- Evaluated patient vital signs to assess care needs with modern medical devices
Server
East Coast Wings Bar and Grill
Salisbury, North Carolina
01.2018 - 01.2021
- Provided exceptional guest service in a fast-paced environment.
- Managed customer orders efficiently during peak times.
- Promoted daily specials and upselling opportunities to customers.
- Promoted daily specials and upselling opportunities, enhancing guest experience and increasing sales.
- Built rapport with guests through strong interpersonal skills, fostering repeat visits.
- Assisted team members with their tasks.
- Resolved customer issues promptly, ensuring high satisfaction and loyalty.
Education
B.A. - Biological Sciences, Psychology
North Carolina State University
Raleigh, North CarolinaSkills
- Bartending Certification
- Cocktail preparation
- Drink Pairing Knowledge
- Beverage recommendations
- Beer and wine recommendations
- Wine and liquor knowledge
- Beverage Safety Standards
- Sanitation Practices
- Cleaning procedures
- Service Preparation
- Food service
- Bar maintenance
- Bar restocking
- Order management
- Inventory management
- EPIC Use
- First Aid Training
- Customer Focused
- Customer service
- Adaptable
- Time management
- Team collaboration
- Conflict resolution
- Attention to detail
- Problem solving
- Memory retention
- ID verification
- Onboarding Support
- Food running
- Menu Development
- Specialty Drink Creation
- Service Efficiency
- Specialty Drink Creation
AWARDS
Deans List Fall/Spring 2021-2025
Timeline
Bartender/Barista
Grounds and Vine
01.2026 - Current
Medical Assistant
Ortho Carolina
01.2025 - 01.2025
EMT
First Choice Medical Transport
01.2022 - 01.2025
Server
East Coast Wings Bar and Grill
01.2018 - 01.2021
B.A. - Biological Sciences, Psychology
North Carolina State University