Keeli Arend
Undergraduate Student
Hale'iwa,HI
Summary
Hardworking and enthusiastic undergraduate student studying anthropology. Previous work experience in libraries, offices, and management positions. Inquisitive and eager to learn. Specific interest in museum studies and operations.
Overview
2
2
years of professional experience
25
25
years of post-secondary education
Work History
Gelato Manager
SEVEN BROTHERS
09.2022 - 01.2023
- Streamlining the restaurant processes to improve the guest experience.
- Completing necessary paperwork, such as sales, inventory and staff attendance reports.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Library Reference Assistant
Brigham Young University
08.2021 - 07.2022
- Educated patrons on use of reference sources, catalogs, and automated information systems.
- Answered patron questions in-person or by phone regarding library services and resources.
- Contributed to the success of library events by actively promoting programs and services to patrons.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
Receptionist/Student Advisor
Brigham Young University
08.2020 - 04.2021
- Welcome all customers with friendly greeting, answer general questions, gather nature of visit and direct to specific offices.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Associate's degree - Anthropology
Brigham Young University-Provo
Provo, UT 09.2020 - 05.2022
Bachelor of Arts - Anthropology
Brigham Young University-Hawaii
Lā'ie, HI 05.2001 - Current
Skills
Workforce Management
Inventory Control
Display Creation
Problem-solving abilities
Interpersonal Communication
Library Services
Timeline
Gelato Manager
SEVEN BROTHERS
09.2022 - 01.2023
Library Reference Assistant
Brigham Young University
08.2021 - 07.2022
Associate's degree - Anthropology
Brigham Young University-Provo
09.2020 - 05.2022
Receptionist/Student Advisor
Brigham Young University
08.2020 - 04.2021
Bachelor of Arts - Anthropology
Brigham Young University-Hawaii
05.2001 - Current