Keeli Kelley

Started out as a front desk coordinator/ filled in for the company as they found a new manager for the spa, then slowly transitions to also performing services while doing front desk coordinator.

As a provider I performed the following services; VISA Skin Analysis, DiamondGlow facial, 1 hour custom facial, Microneedling with (PRP, Exosomes) and without, CoolSculpting, Brow Laminations, Brow Tints, Lash Lifts, Lash Tint, Ultimate Contour.

• Remained up-to-date on current spa trends.
• Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
• Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
• Collaborated with businesses to ensure seamless delivery of treatments, resulting in positive client feedback.
• Resolved client concerns in a timely manner, fostering trust and loyalty among clientele.
• Enhanced customer satisfaction by providing exceptional service and creating personalized spa experiences.
• Maintained a clean and organized spa environment, adhering to strict sanitation standards for the safety of staff and guests.
• Continuously updated knowledge of industry trends to ensure that the spa remained competitive in its offerings
• Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
• Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
• Assisted in maintaining accurate financial records by tracking transactions and supporting budget planning efforts.
• Analyzed skin condition and made appropriate product recommendations.
• Flexibly worked evenings and weekends to maintain proper spa coverage.

• Assisted with resuscitation, CPR, and emergency airway procedures.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
• Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
• Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
• Quickly responded to codes and cardiac monitor alarms.
• Worked with nurses to assess patients and prepare for tests and procedures.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
• Attended regular training sessions to stay current on best practices within emergency medicine field.
• Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
• Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
• Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
• Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
• Inserted peripheral IVs and administered non-medication IV fluids.
• Completed necessary reports and documentation on time and to specifications.

• Assisted with resuscitation, CPR, and emergency airway procedures.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
• Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
• Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
• Quickly responded to codes and cardiac monitor alarms.
• Worked with nurses to assess patients and prepare for tests and procedures.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
• Attended regular training sessions to stay current on best practices within emergency medicine field.
• Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
• Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
• Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
• Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
• Inserted peripheral IVs and administered non-medication IV fluids.
• Completed necessary reports and documentation on time and to specifications.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Collected and transported specimens to prepare for lab testing.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Organized and replenished unit supplies to maintain team readiness for expected demands.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
• Supported patient admissions, discharges, and transfers to promote team productivity.
• Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.