Keelie Vickers
Amarillo,TX
Summary
Skilled team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Full Smile Dental
Amarillo, TX
08.2021 - Current
- Conducted routine maintenance of equipment used in dentistry operations.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Kept track of treatment information in patient records.
- Explained dental services and payment plans to help patients make informed decisions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Updated personnel directory to keep telephone extensions and employee information current.
- Handled incoming and outgoing calls according to standard operating procedures.
- Input statement information, reconciled accounts and resolved discrepancies.
Dental Assistant
Amarillo Endodontics
Amarillo, TX
07.2017 - 08.2021
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Coordinated company events with venues and advised staff of pertinent details.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Filed insurance claims forms in accordance with applicable regulations.
- Educated staff members on new procedures or policies related to medical practice operations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept track of treatment information in patient records.
Education
High School Diploma -
Randall High School
Amarillo, TXSkills
- Patient Relations
- Patient Education
- Dental/Medical
- Clinical Support
References
Chazz Kneel 806-567-7454
Brittany Hudson 806-881-9464
Christy Woodmore 806-576-8895
Timeline
Dental Assistant
Full Smile Dental
08.2021 - Current
Dental Assistant
Amarillo Endodontics
07.2017 - 08.2021
High School Diploma -
Randall High School
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