KeelieAnn Andrus
Smithfield,UT
Summary
Dynamic professional with customer service expertise in fast-paced environments. Strength in managing guest inquiries and resolving conflicts ensures a welcoming atmosphere while enhancing overall guest experiences. Collaborative team player committed to maintaining operational efficiency and high standards of service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Hostess
Firehouse Pizzeria
Logan, UT
04.2024 - Current
- Delivered excellent customer service by greeting guests warmly and addressing their needs promptly and professionally.
- Managed guest inquiries and resolved conflicts courteously, enhancing overall guest experience.
- Worked efficiently in a fast-paced environment, ensuring smooth operations and guest satisfaction.
- Collaborated with team members to maintain a welcoming and organized atmosphere, contributing to guest satisfaction.
- Communicated policies clearly to guests, building trust and promoting transparency.
Caregiver
Monkeys TreeHouse
Smithfield, UT
03.2022 - 07.2025
- Delivered attentive care in fast-paced environment, enhancing well-being and comfort of children.
- Fostered a positive and supportive atmosphere, building trust and rapport with children and colleagues.
- Managed multiple responsibilities and responded to needs efficiently, ensuring smooth daily operations.
- Coordinated daily activities with team members, promoting safety and collaboration.
Education
High School Diploma -
Skyview Highschool
Smithfield, UT05-2025
Management - Logan, UT
Utah State University
Logan, UT12-2027
Skills
- Customer service and support
- Guest services and inquiries
- Client interaction and phone etiquette
- Attention to detail
- Organizational skills
- Teamwork and collaboration
- Computer operation and Microsoft Excel
- Basic math proficiency
- Interpersonal communication
- Conflict resolution strategies
- Upselling techniques
Certification
- Driver's License
- CPR Certification
- Food Handler Certification
- First Aid Certification
- Certifying in the Griffin Hill Integrity Sales System
- Certifying in the Griffin Hill Professional Selling Essentials,
Languages
English
Timeline
Server/Hostess
Firehouse Pizzeria
04.2024 - Current
Caregiver
Monkeys TreeHouse
03.2022 - 07.2025
High School Diploma -
Skyview Highschool
Management - Logan, UT
Utah State University