Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Keely Brown

Fort Worth,TX

Summary

Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any industry. Reliable employee offering excellent communication and good judgment.

Overview

3
3
years of professional experience

Work History

Guest Service Receptionist

Daireds Salon And Spa Pangéa
Arlington, TX
01.2022 - 08.2022
  • Checked guests into and out of the salon and spa.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Reviewed upcoming group parties and planned for expected challenges.
  • Took notes on long-term and return customers in order to deliver personalized customer treatment and service.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Scheduled and confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and responded to inquires from callers seeking information.
  • Performed opening and closing duties such as housekeeping, money deposits, and restocking.

Teeth Whitening Assistant

Bright White Pros
Fort Worth, TX
05.2021 - 08.2021
  • Assisted clients with paperwork, physical comfort, proper set up of applied service, and observing and reporting specific changes throughout the process.
  • Organized supplies, checked inventory, and reordered products.
  • Aided patients with questions and provided information about the service.
  • Walked clients into the office and answered the phone to schedule appointments.

Nanny

A Family Member Homecare
Arlington, TX
05.2021 - 08.2021
  • Prepared healthy, age-appropriate snacks and meals.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Played games, worked on puzzles and read books to young children.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Communicated positively with children and guardians.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Dasher

DoorDash
Arlington, TX
01.2021 - 05.2021
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Physical Therapy Technician

Synergy Aquatic & Land Therapies
Mansfield, TX
06.2018 - 03.2020
  • Prepared patients to meet with physical therapists.
  • Inventoried supplies and ordered more for office and patient rooms.
  • Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
  • Administered routine exams and treatment for patients.
  • Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
  • Assisted with reception duties like scheduling patients and completing follow up calls.
  • Executed interventions of modalities or exercise as directed by therapist or assistant.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Communicated with physicians to provide updates on patient care.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Answered questions from patients via email, phone and in person.
  • Documented each patient case with updates in computer system.
  • Verified insurance and benefits for patient eligibility for physical therapy.

Education

Biology

Texas Tech University
Lubbock, TX
05.2024

Biology

University of Oklahoma
Norman, OK

High School Diploma -

Martin High School
Arlington, TX
06.2020

Skills

  • Patient Care Quality
  • Multitasking and Prioritization
  • Time Management
  • Verbal and Written Communication
  • Willingness to Learn
  • Empathy and Compassionate Care
  • Attention to Detail
  • Observation Documentation
  • Medical Terminology

Accomplishments

    Won district championship in Women's Golf during my Junior year of High School.

    Aquatic Certification for Physical Therapy.

Affiliations

Alpha Chi Omega Sorority.

Timeline

Guest Service Receptionist

Daireds Salon And Spa Pangéa
01.2022 - 08.2022

Teeth Whitening Assistant

Bright White Pros
05.2021 - 08.2021

Nanny

A Family Member Homecare
05.2021 - 08.2021

Dasher

DoorDash
01.2021 - 05.2021

Physical Therapy Technician

Synergy Aquatic & Land Therapies
06.2018 - 03.2020

Biology

Texas Tech University

Biology

University of Oklahoma

High School Diploma -

Martin High School

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Keely Brown