Keely Hester
Cincinnati,Ohio
Summary
Results-driven Hearing Aid Specialist with strong analytical skills, adept at optimizing processes and enhancing customer satisfaction through effective problem-solving and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Hearing Aid Specialist
Costco Wholesale Corp
West Chester, OH
07.2024 - Current
- Analyzed sales data to identify trends, enhancing product placement strategies.
- Provided training and support to new team members on operational procedures.
- Managed vendor relationships, ensuring timely delivery of quality merchandise.
- Preform hearing tests, judge the loss, and pick HAs accordingly.
- Fit people with their HAs, and preform Real Ear Measurements
State Tested Nurses Assistant
SYNERGY HomeCare
Cincinnati, OH
06.2019 - 03.2021
- Assisted in coordinating client care schedules to ensure timely service delivery.
- Supported caregivers with training and resource allocation for optimal client support.
- Managed client documentation and maintained accurate records using electronic health systems.
- Collaborated with team members to enhance communication strategies, improving overall service quality.
- Responded promptly to client inquiries, fostering positive relationships and ensuring satisfaction.
Education
Bachelor of Science - Public Health
Wright State University
Dayton, OH04-2023
Skills
- Customer relations
- Analytical thinking
- Documentation management
- Supply management
- Team collaboration
- Process optimization
- Self motivation
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Organizational skills
Certification
I am licensed Hearing Aid Specialist in the state of Ohio, License number is OH-03524.
Timeline
Licensed Hearing Aid Specialist
Costco Wholesale Corp
07.2024 - Current
State Tested Nurses Assistant
SYNERGY HomeCare
06.2019 - 03.2021
Bachelor of Science - Public Health
Wright State University