KEELY ROSS
Clovis
Summary
Phlebotomist with a proven ability to train and mentor team members, enhancing performance and efficiency. Possesses strong skills in customer service, conflict resolution, and attention to detail, honed through experience in fast-paced environments. Committed to fostering a positive workplace and adept at streamlining processes for improved team coordination.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Wheatfields
05.2026 - Current
- Facilitated resident engagement through organized social events and activities.
- Provided support to residents by addressing concerns and facilitating communication with staff.
- Monitored common areas to ensure cleanliness, safety, and compliance with community standards.
Cla 1
Tricore
03.2025 - 04.2026
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Assistant in Training
a to Z Storage
09.2024 - 03.2025
- Assisted in managing inventory levels, ensuring accuracy and organization within storage facilities.
- Supported daily operations by coordinating customer service inquiries and resolving issues efficiently.
- Streamlined processes for check-in/check-out procedures, improving customer experience and reducing wait times.
- Collaborated with team members to maintain a clean and safe work environment in compliance with safety standards.
Team Trainer
Taco Bell
01.2022 - 08.2024
- Trained and mentored new team members, fostering a positive work environment and improving operational efficiency at Taco Bell.
- Implemented streamlined training procedures, reducing onboarding time and enhancing team performance in fast-paced restaurant setting.
- Facilitated cross-functional teamwork, ensuring seamless coordination between kitchen and front-of-house staff during peak hours.
Education
Certification in Phlebotomy -
Clovis Community College
Clovis, New Mexico05.2026
High School Diploma - English, anatomy and physiology, Introduction to business, psychology
Floyd Municipal School
Floyd, New Mexico05.2024
Skills
- Training Development
- Performance Improvement
- Customer Service
- Conflict Resolution
- Time Management
- Attention to Detail
- Inventory Management
- Problem Solving
- Adaptability
COURSES
- Phlebotomy
- Clovis Community College
- 2024 - Nov 2024
Timeline
Resident Assistant
Wheatfields
05.2026 - Current
Cla 1
Tricore
03.2025 - 04.2026
Assistant in Training
a to Z Storage
09.2024 - 03.2025
Team Trainer
Taco Bell
01.2022 - 08.2024
High School Diploma - English, anatomy and physiology, Introduction to business, psychology
Floyd Municipal School
Certification in Phlebotomy -
Clovis Community College