Keely Woods
Stephenville,TX
Summary
Strategic Operations Manager with expertise in cost reduction, operational efficiency, and productivity enhancement. Skilled in sales management and process improvement, driving business growth. Proficient in industry trends and compliance, supporting informed decision-making and strategic planning. Experienced in office management, accounting, vendor negotiations, and contract management, with a strong focus on maximizing resource utilization to enhance profitability.
Overview
11
11
years of professional experience
Work History
Divisional Operations Manager for the Vice President
Tarleton State University
Stephenville, TX
01.2022 - Current
- Advised vice president on divisional operations, strategic planning, and implementation of policies.
- Managed human resources functions, driving hiring, organizational restructuring, and employee relations to support divisional goals.
- Oversaw multi-million-dollar divisional budgets and financial reporting, ensuring alignment with strategic initiatives through effective purchasing decisions.
- Developed policies and standard operating procedures to improve compliance and operational efficiency.
- Evaluated operations, identified improvement opportunities, and implemented solutions to enhance effectiveness.
- Provided leadership to accounting, marketing, communications, and administrative services teams.
- Led special projects and division-wide initiatives, coordinating with university departments and external partners to achieve collective objectives.
- Created executive briefings and presentations to enhance divisional communications and support leadership priorities.
Executive Assistant II and Special Projects
Tarleton State University
Stephenville, TX
07.2022 - 11.2025
- Advised vice president on strategic priorities, policy implementation, and organizational planning.
- Led cross-functional projects involving human resources, finance, marketing, and communications to support divisional goals.
- Managed divisional budgets, purchasing, financial reporting, and resource planning for executive leadership.
- Developed executive briefings, reports, presentations, and communications to facilitate informed decision-making.
- Oversaw human resources processes including personnel actions, hiring activities, and workforce planning.
- Implemented university policies by developing procedures that strengthened compliance and operational consistency.
- Coordinated executive events and stakeholder engagement while managing complex projects end-to-end.
- Evaluated operations to identify improvements, enhancing organizational effectiveness with discretion.
Texas Works Advisor II
Texas Health and Human Services Commission
Stephenville, TX
05.2021 - 07.2022
- Interpreted and applied federal and state laws to assess eligibility for Medicaid, SNAP, TANF, and other public assistance programs.
- Analyzed complex financial documentation to make independent eligibility determinations while maintaining audit-ready records.
- Resolved complex cases through policy interpretation and regulatory research while meeting high-volume performance standards.
- Guided staff on eligibility regulations and case management practices, enhancing team knowledge and case accuracy.
- Coordinated workflow and resolved escalated issues as acting team lead during supervisor absences, ensuring continuity of service.
- Recommended and implemented workflow improvements, streamlining processes and ensuring program compliance.
Texas Works Advisor I
Texas Health and Human Services Commission
Stephenville, TX
05.2020 - 05.2021
- Conducted comprehensive eligibility interviews and analyzed financial, household, and supporting documentation to determine Medicaid eligibility in accordance with federal and state regulations.
- Interpreted eligibility policies and applied regulatory guidance to ensure accurate and compliant benefit determinations.
- Handled high-volume caseload, ensuring compliance with productivity, accuracy, and customer service standards.
- Coordinated case documentation, interviews, and eligibility activities to enhance service delivery speed and efficiency.
- Worked with team members to clarify policy questions, promoting consistent application of eligibility requirements.
- Maintained complete, accurate, and audit-ready case records that supported compliance and quality assurance.
Intake Coordinator
Stephen’s Health Care
Stephenville, TX
03.2018 - 05.2020
- Coordinated intake operations for over 200 home health patients, ensuring compliance with federal, state, HIPAA, and organizational requirements to support patient care.
- Managed physician orders, clinical documentation, and patient records to support accurate, timely, and compliant patient care.
- Served as the primary liaison between physicians, hospitals, rehabilitation facilities, patients, and clinical staff to coordinate care, resolve issues, and improve operational continuity.
- Developed and implemented standard operating procedures and documentation systems, streamlining workflows to enhance efficiency and ensure regulatory compliance.
- Monitored clinical documentation, medication records, laboratory results, and physician orders to support quality assurance and accreditation standards.
- Coordinated interdisciplinary meetings, staff onboarding, and operational communications to improve collaboration and ensure consistent administrative practices.
- Assisted leadership with workflow coordination, staff support, scheduling, and daily operational priorities to maintain continuity of patient services.
- Standardized documentation and record management processes, reinforcing compliance and accuracy to support organizational performance.
Administrative Assistant
Stephen’s Health Care
Stephenville, TX
12.2017 - 03.2018
- Acted as primary contact for patients, providers, and visitors, coordinating communications and resolving administrative inquiries.
- Streamlined calendar management and appointment coordination, enhancing agency owner's availability and workflow.
- Managed organizational records and scheduling, supporting seamless office operations.
- Coordinated procurement, inventory, and distribution of medical and office supplies, ensuring uninterrupted clinic operations.
QA Specialist – Micro Lab
SCHREIBER FOODS
Stephenville, TX
09.2016 - 12.2017
- Led environmental monitoring, pathogen testing, and quality audits to identify risks, improve quality systems, and support regulatory compliance.
- Performed microbiological, chemical, and physical testing across multiple product lines to ensure compliance with FDA regulations, food safety standards, and customer specifications.
- Developed standard operating procedures and trained Quality Assurance technicians to ensure consistent laboratory practices and regulatory compliance.
- Coordinated laboratory operations and corporate audit preparation with production, operations, and home office leadership to achieve inspection readiness.
- Maintained laboratory records, quality documentation, and regulatory reports to meet FDA, customer, and internal audit requirements.
- Provided indirect oversight and technical guidance to Quality Assurance staff by supporting workflow coordination, troubleshooting quality issues, and promoting adherence to laboratory standards.
- Collaborated with cross-functional teams to implement corrective actions, improve manufacturing processes, and strengthen operational performance.
Line Attendant/QA Lab Technician – Natural/Cream Cheese Lab
SCHREIBER FOODS
Stephenville, TX
10.2015 - 09.2016
- Led environmental monitoring, pathogen testing, and quality audits to identify risks, improve quality systems, and support regulatory compliance.
- Performed microbiological, chemical, and physical testing across multiple product lines to ensure compliance with FDA regulations, food safety standards, and customer specifications.
- Developed standard operating procedures and trained Quality Assurance technicians to ensure consistent laboratory practices and regulatory compliance.
- Supervised General Plant Partners (GPPs) in adherence to Quality Assurance standards, Good Manufacturing Practices (GMPs), and food safety requirements.
- Coordinated laboratory operations and corporate audit preparation with production, operations, and home office leadership to maintain inspection readiness.
- Maintained laboratory records, quality documentation, and regulatory reports supporting FDA, customer, and internal audit requirements.
- Collaborated with cross-functional teams to investigate quality concerns and implement corrective actions that enhanced manufacturing performance.
Education
Master of Public Administration -
Tarleton State University
Stephenville, TX05-2027
Bachelor of Science - Communications
Tarleton State University
Stephenville, TX05-2025
Associate of Science - Communciations
Ranger College
Stephenville, TX12-2022
Skills
- Strategic planning and implementation
- Project management and leadership
- Financial analysis and compliance
- Workforce and operational planning
- Data evaluation and process improvement
- Decision-making and problem-solving
- Conflict resolution and organizational management
- Effective communication skills
Certifications And Awards
- Texas Notary Public, 08/01/29
- Green Dot Bystander Intervention Certification
- Advanced Business Development Certification
- 2025 Staff Excellence Award, Tarleton State University
- Employee of the Quarter, Texas HHSC, Q1 2022
- President’s List, Fall 2024
Timeline
Executive Assistant II and Special Projects
Tarleton State University
07.2022 - 11.2025
Divisional Operations Manager for the Vice President
Tarleton State University
01.2022 - Current
Texas Works Advisor II
Texas Health and Human Services Commission
05.2021 - 07.2022
Texas Works Advisor I
Texas Health and Human Services Commission
05.2020 - 05.2021
Intake Coordinator
Stephen’s Health Care
03.2018 - 05.2020
Administrative Assistant
Stephen’s Health Care
12.2017 - 03.2018
QA Specialist – Micro Lab
SCHREIBER FOODS
09.2016 - 12.2017
Line Attendant/QA Lab Technician – Natural/Cream Cheese Lab
SCHREIBER FOODS
10.2015 - 09.2016
Master of Public Administration -
Tarleton State University
Bachelor of Science - Communications
Tarleton State University
Associate of Science - Communciations
Ranger College