Keenan Coleman
Sacramento,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Media Design Professionals
08.2021 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
Wellness/Fitness Instructor
Powerfusion
05.2014 - 12.2023
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Improved gym member retention through consistent monitoring of progress and providing regular feedback on performance.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Collaborated with fellow fitness instructors to create diverse class schedules, ensuring a variety of options for clients.
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Organized community-wide fitness events, raising awareness about health benefits associated with regular exercise and encouraging an active lifestyle among residents.
Board Chair
Salvation Army
02.2016 - 03.2019
- Enhanced board efficiency by streamlining communication and decision-making processes.
- Led the board in developing strategic plans for organizational growth and sustainability.
- Strengthened stakeholder relationships through consistent engagement and transparent communication.
- Championed diversity, equity, and inclusion initiatives within the organization to foster a more inclusive culture.
- Spearheaded fundraising efforts to increase revenue streams and support program expansion.
- Guided the development of new programs, enhancing organizational impact on target populations.
- Facilitated effective board meetings, fostering open dialogue among members while maintaining focus on strategic goals.
- Developed innovative approaches to problem-solving, leveraging resources and driving results.
Education
Associate of Arts - Behavioral Sciences
Cosumnes River College
Sacramento, CA05.2024
Skills
- Compliance Monitoring
- Contract Administration
- Office Management
- Workforce Management
- Team Supervision
- Bookkeeping
- Payroll and Budgeting
- Clerical Support
Timeline
Office Manager
Media Design Professionals
08.2021 - Current
Board Chair
Salvation Army
02.2016 - 03.2019
Wellness/Fitness Instructor
Powerfusion
05.2014 - 12.2023
Associate of Arts - Behavioral Sciences
Cosumnes River College
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