Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Keenan Payne

Summary

Accomplished manager with 11 years of experience in marketing and sales industries. Proven track record of leading teams to achieve top-rated service, exemplified by a perfect 5-star Google rating and the 2023 Nextdoor Neighborhood Fave Local Business award. Expertise in customer relations, team training, and strategic marketing, driving business growth through innovative advertising techniques and exceptional service delivery. Finding joy in life through acts of service to others.

Overview

12
12
years of professional experience

Work History

Manager

Bulldog Carpet Cleaning
01.2018 - Current
  • Family owned carpet cleaning company.
  • Role - To Lead and manage a team of carpet cleaning technicians, providing training and guidance to ensure adherence to best practices and safety protocols.
  • Secondary role - Customer relations and marketing.
  • In the six years of this position, I handled all face to face customer interactions. Led the company to become the #1 top rated carpet cleaning service of Northern Colorado.
  • Earning the company a perfect 5 star google rating held to this day, and the 2023 Nextdoor Neighborhood Fave Local Business award.

Owner/CEO

Mountain Man Marketing
01.2016 - 02.2025
  • Online marketing, E-commerce, product advertising, and sales.
  • Main purpose - The marketing of a variety of products and sales for various businesses. Applying Ai and digital creation to advertise. Using social platforms and online Markets. Avenues included: Social media influence, Amazon, Ebay store, marketplace, paid ads, and more.

Waiter

Colton's Steakhouse
02.2017 - 12.2017
  • Delivered exceptional customer service, ensuring high satisfaction and repeat business.
  • Collaborated with kitchen staff to streamline order delivery and improve efficiency.
  • Managed multiple tables simultaneously while maintaining attention to detail and accuracy in orders.

Salesman

Eufala Ford
01.2016 - 02.2017
  • Selling vehicles: The primary role was to sell new and used cars, trucks, and vans.
  • Customer interaction: Greeting customers, understanding their needs and preferences, and providing information about vehicles.
  • Product knowledge
  • Demonstrating vehicles
  • Negotiation: Discussing pricing, financing options, and trade-in values with customers.

Sales Manager

The Grove Apartments
01.2014 - 11.2015
  • Led leasing team to achieve occupancy targets through strategic planning and execution.
  • Developed and implemented sales strategies to enhance client acquisition and retention.
  • Mentored junior sales staff, fostering professional growth and skill development.

Education

College in Arts and Humanities -

Front Range Community College
Fort Collins, CO
09.2014

Y.W.A.M / Intercultural Studies in India -

Youth With A Mission
Honolulu, HI
09.2013

Skills

  • Management
  • Marketing
  • Decision-making
  • Customer service
  • Staff oversight
  • Staff training and development
  • Relationship building
  • Time management
  • Team leadership
  • Customer care

Awards

Loveland Heart Award, September 2010, This award is presented by the Loveland Chamber of Commerce, and recognizes community members who have demonstrated an extraordinary commitment to service before self., I had the honor of receiving this award for my assistance / student aid of the special needs program., I have a heart for those with special needs as my sister has a unique and wonderful syndrome herself.

Timeline

Manager

Bulldog Carpet Cleaning
01.2018 - Current

Waiter

Colton's Steakhouse
02.2017 - 12.2017

Owner/CEO

Mountain Man Marketing
01.2016 - 02.2025

Salesman

Eufala Ford
01.2016 - 02.2017

Sales Manager

The Grove Apartments
01.2014 - 11.2015

College in Arts and Humanities -

Front Range Community College

Y.W.A.M / Intercultural Studies in India -

Youth With A Mission

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