Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Keeran Douglas

Gurnee,IL

Summary

Talented and results-oriented creative professional with experience leading teams, managing budgets and developing strategies to engage target audiences. Proven track record of developing successful and innovative advertising and marketing campaigns that improve brand visibility and increase revenue. Possesses excellent eye for detail and an intermediate understanding of brand voice and messaging. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
7
years of professional experience

Work History

Student Engagement Specialist

Georgia Gwinnett College
09.2020 - 12.2022
  • Facilitated social media practices to publicize Student culture and support engagement projects.
  • Developed integrated approach to business-driven workforce development through effective marketing, public student relations and communications.
  • Developed data-driven workforce training and education solutions to support needs of students
  • Organized focus groups with internal business partners to build engagement teams.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Mentored local Students on best practices and protocols to maximize productivity.

Warehouse Associate

Amazon
11.2021 - 02.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Server Assistant

Lucianos Ristorante
01.2020 - 01.2021
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Greeted customers warmly to provide exceptional customer service.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.

Pizza Chef

Marcos's Pizza
05.2020 - 08.2020
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Created specialty pizzas to diversify menu and promote restaurant.
  • Fostered positive working environment through effective communication and time management.
  • Prepared dough from scratch using old world recipe and added toppings, cheese, and sauce for unique pies.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Staffing Consultant

12 Stones Staffing & Consulting
09.2015 - 10.2018

12 Stone church's young staffing and consulting is a service job where young teens get a start in services as..

- Managing children during service hours

Volunteer Jobs

- Food banks

- Animal Shelters

- Goodwill

- Non- profit homeless shelters

Education

Bachelor of Arts - Film Production

Georgia Gwinnett College
Lawrenceville, GA
08.2024

Bachelor of Arts - Graphic Design

Savannah College of Art And Design
Savannah, GA
03.2024

High School Diploma -

Collins Hill High School
Suwanee, GA
05.2020

Skills

  • Proper Storage Procedures
  • Business Objective Analysis
  • Staff Monitoring
  • Conflict Resolution Techniques
  • Cash Register Operations
  • Community Engagement
  • Brand Messaging
  • Program Promotion
  • Group Activities
  • Electronic Video Equipment
  • Color Theory
  • Design Images
  • Editorial Consulting
  • Client Relations
  • Oversee Crew Members
  • Current Trends
  • Critical Thinking
  • Adobe Illustrator
  • Logo Design
  • Design Changes
  • Mockups and Prototypes
  • Sales Strategies
  • Strong Creative Design Skills
  • Reading Comprehension
  • Digital Printing
  • Fine Arts

Hobbies

Amateur freelance digital illustrator - Creating personal artworks based off streetwear culture and fashion

Freelance Photographer 

Timeline

Warehouse Associate

Amazon
11.2021 - 02.2022

Student Engagement Specialist

Georgia Gwinnett College
09.2020 - 12.2022

Pizza Chef

Marcos's Pizza
05.2020 - 08.2020

Server Assistant

Lucianos Ristorante
01.2020 - 01.2021

Staffing Consultant

12 Stones Staffing & Consulting
09.2015 - 10.2018

Bachelor of Arts - Film Production

Georgia Gwinnett College

Bachelor of Arts - Graphic Design

Savannah College of Art And Design

High School Diploma -

Collins Hill High School
Keeran Douglas