Summary

Overview

Work History

Education

Skills

Timeline

Keersten Hughes

Hampstead,MD

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

7

7

years of professional experience

Work History

Office Manager

Hughes Trash Removal

12.2016 - Current

Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.

Education

High School Diploma -

Manchester Valley High School

Manchester, MD

06.2016

Skills

Contract Administration
Supply Management
Billing
Customer Service
Office Management
Administrative Support

Data Entry
Bookkeeping
Customer Relations
Regulatory Compliance
Organizational Skills

Timeline

Office Manager

Hughes Trash Removal

12.2016 - Current

High School Diploma -

Manchester Valley High School