Keeratpal Sandhu
Lewis Center
Summary
Developed strong interpersonal and clinical skills in healthcare setting, seeking to transition into new field. Trained in adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
3
3
years of professional experience
Work History
Patient Care Associate
The Ohio State Wexner Medical Center
08.2024 - 01.2025
- Floated across 6 different wings, ER, ICU, Heart Hospital to name a few and gained experience in different kind of criticalities.
- Assisted with various diagnostic procedures such as drawing blood samples.
- Maintained clean, safe, and well-organized patient environment.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Provided emotional support to patients and families, fostering trust and strong relationships throughout the care process.
- Maintained confidentiality of sensitive information following HIPAA guidelines.
- Documented patient information and care activities in electronic health record.
Retail Sales Associate
Best Buy
11.2021 - 08.2023
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Maintained 10 point costumer satisfaction rating for the duration of my tenure.
- Increased sales revenue through effective product recommendations tailored to individual customers. Along with achieving daily and monthly goals for memberships sales and card applications.
- I have earned certifications on 10 different brand products, Apple, Samsung, Intel, AMD, and Sony to name a few.
- Awarded MVP for 2 months in a row.
Education
High School Diploma -
Olentangy Orange High School
Lewis Center, OH05-2023
Skills
- Multitasking
- First aid and safety
- HIPAA compliance
- Verbal and written communication
- Relationship building
- Client documentation
- Documentation accuracy
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability and punctuality
Languages
Hindi
Limited Working
Punjabi
Limited Working
Timeline
Patient Care Associate
The Ohio State Wexner Medical Center
08.2024 - 01.2025
Retail Sales Associate
Best Buy
11.2021 - 08.2023
High School Diploma -
Olentangy Orange High School
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