Keeuanna Brown-Anderson

• Delivery for different stores to customers
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Completed on-time deliveries by choosing best and most efficient routes.

• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Operated multi-line telephone system to answer and direct high volume of calls.

• Met customer service goals and exceeded customer expectations.
• Utilized various software applications to process customer orders.
• Handled cash with high accuracy and took care to check bills for fraud.
• Utilized POS system to handle customer cash and credit card transactions.

• Built relationships with customers to encourage repeat business.
• Handled cash with high accuracy and took care to check bills for fraud.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked closely with shift manager to solve problems and handle customer concerns.

Helped customers locate products and checked store system for merchandise at other sites.

• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Managed returns, exchanges and refunds in accordance with store policy