KEEVLYN MATHURIN
Temple hills,United States
Summary
Committed and professional individual with a strong work ethic, adaptability, and exceptional interpersonal skills. Thrives in fast-paced work environments and readily adapts to changing daily needs. Demonstrates meticulous attention to detail and approaches tasks with a hardworking mindset. Actively seeks out opportunities to make a positive impact on the team and goes beyond the basics. Excels at working effectively without supervision and quickly acquiring new skills. Showcases strong analytical, communication, and teamwork abilities, with a proven track record of adapting quickly to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and unwavering commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
CUSTOMS AND BORDER PROTECTION OFFICER
IAD-Dulles International Airport
10.2017 - Current
- Determining admissibility and reviewing documentation of thousands of travelers seeking admission to the United States.
- Reviewing evidence by those applying for immigration benefits and conducting liaison with law enforcement and intelligence agencies.
- Improved processing efficiency with accurate documentation and timely completion of required paperwork.
- Protected national interests by detecting and preventing potential threats from crossing the border.
- Increased team effectiveness through ongoing training and sharing best practices among fellow officers.
- Conducted thorough background checks on international travelers, utilizing various databases for risk assessment purposes.
- Identifying and researching potential fraud, public safety, and national security concerns.
- Evaluated traveler behavior to identify potential risks or indicators of criminal activity during inspections.
- Enhanced border security by conducting thorough inspections of vehicles, cargo, and passengers.
- Educated travelers on import regulations, promoting compliance with customs laws while facilitating efficient movement across borders.
- Prevented the entry of illegal goods by identifying and intercepting contraband items during inspections.
- Ensured compliance with immigration laws by verifying documentation for travelers entering the country.
- Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
- Maintained a high level of professionalism in high-pressure situations, effectively managing confrontations with non-compliant individuals.
- Conducted surveillance activities in designated areas to deter potential smuggling attempts and monitor suspicious behaviors near the border.
- Performed canine-assisted searches as part of a specialized unit focused on detecting narcotics or concealed human cargo during vehicle inspections.
- Detailed persons violating duly established laws and followed orders for further processing.
- Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
Command Center Officer
CBP/DHS
01.2024 - Current
- Provides administrative support to Command Center Supervisors
- Final preparation and distribution of Daily Flight Schedule
- Answering telephones and directing numerous phone calls as appropriate
- Responds to customer inquires in a knowledgeable professional manner
- Assist Command Center Supervisors with scheduling of personnel
- Researching Policies and Procedures as necessary
- Assist with primary and secondary operations when necessary
- Assist in timely and accurate reporting of incidents to include, but not limited to, medical emergencies, adverse actions, and other incidents as they occur
- Maintained security of premises through monitored observation
- Update Command Center Supervisors as situations evolve.
TRANSPORTATION SECURITY OFFICER
Ronald Regan National Airport, DCA
02.2016 - 10.2017
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
CORRECTIONAL OFFICER
Correctional Services
07.2012 - 05.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
TRANSPORTATION SECURITY OFFICER
DHS, Dulles International Airport
01.2012 - 07.2012
- Upheld strong customer service standards while completing screenings
- Watched each individual to assess demeanor, and look for suspicious behavior
- Coordinated and maintained smooth passenger traffic flow through airport security checkpoints
- Verified photo IDs and tickets to allow guests passage
- Utilized metal detectors, wands, and X-ray screening machines to perform thorough checks of individuals, belongings, and cargo
- Operated security equipment for screenings using hand-held wands, and X-ray machines
- Operated controls on explosive detection system to manipulate and clear images
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials
- Assisted passengers with disabilities in walking through screening checkpoints
- Guarded restricted areas to prevent unauthorized entry
- Searched individuals and baggage for weapons and other prohibited items
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Education
Certified Home Health Aide -
VMT Education Center District of Columbia
Washington, DC09.2011
HHA - Technical or Occupational Certificate Home Health Aide -
Health Care Training Solutions Camp Springs
MD, United StatesHigh School Diploma -
Thomas Jefferson High School
Brooklyn, NY06.1996
In-Progress Criminal Justice -
Strayer University
Herndon, VASkills
- Organizational Skills
- Multitasking Abilities
- Decision-Making
- Problem-solving abilities
- Reliability
- Professionalism
Additional Information
Windows Word perfect Power point type 45-50 wpm Internet
Contacts
- CBP Supervisor Eddie Joe, 202-552-9762
- CBP Supervisor Everod Bogel, 917-514-7107
- CBP Chaplin Supervisor Dawn Groves, 347-582-5930
References
- Lina Perez, Labatory Corporation Of America, Supervisor, 703-742-3100
- Mira, TSA, Supervisor/Manager, 718-995-3961
- William Millard, Depatment of Public SafetyReference and Correctional Services, Supervisor /Lieutenant, 301-547-5606
- Fredrick Larry, Department of Public Safety and Correctional Services, Supervisor/Captain, 443-690-4749
Timeline
Command Center Officer
CBP/DHS
01.2024 - Current
CUSTOMS AND BORDER PROTECTION OFFICER
IAD-Dulles International Airport
10.2017 - Current
TRANSPORTATION SECURITY OFFICER
Ronald Regan National Airport, DCA
02.2016 - 10.2017
CORRECTIONAL OFFICER
Correctional Services
07.2012 - 05.2015
TRANSPORTATION SECURITY OFFICER
DHS, Dulles International Airport
01.2012 - 07.2012
Certified Home Health Aide -
VMT Education Center District of Columbia
HHA - Technical or Occupational Certificate Home Health Aide -
Health Care Training Solutions Camp Springs
High School Diploma -
Thomas Jefferson High School
In-Progress Criminal Justice -
Strayer University
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