Keewan Jones
Cleveland,OH
Summary
Proven professional with extensive experience in hospitality and food service, notably at Cheesecake Factory Inc. Excelled in roles requiring exceptional customer service and meticulous organization. Demonstrated ability to improve quality assurance and enhance team training, significantly boosting operational efficiency. Skilled in recipe and entree preparation, blending hard and soft skills to exceed employer expectations.
Overview
2025
2025
years of professional experience
Work History
Line Cook
Cheesecake Factory Inc
Beachwood, OH
03.2023 - 12.2024
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Inspected equipment for cleanliness prior to use every shift.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Performed basic knife skills such as dicing onions or slicing meats.
Janitorial Supervisor
Hilton Inn
Cleveland, Ohio
01.2022 - 12.2024
- Maintained accurate records of employee attendance, payroll information, and other data related to the department's operations.
- Analyzed feedback from customers regarding satisfaction levels with the services provided by our team.
- Worked closely with management team to ensure that budget goals were met while still providing excellent service.
- Investigated accidents or injuries occurring within the facility involving janitorial staff members.
Front Desk Agent
Hilton Garden Inn Hotel
Cleveland, OH
08.2023 - 10.2024
- Addressed customer needs in a timely manner.
- Monitored security cameras in lobby area as needed.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Inputted guest information into computer system accurately and securely.
Delivery Driver
JB Hunt Transport
Cleveland, OH
Education
Associate of Arts - Fashion Design
Virginia Marty
Cleveland, OH07-2007
Skills
- Customer service
- Cleaning and organization
- Punctual and honest
- Recipe preparation
- Entree preparation
- Quality assurance and control
- Crew training
Timeline
Front Desk Agent
Hilton Garden Inn Hotel
08.2023 - 10.2024
Line Cook
Cheesecake Factory Inc
03.2023 - 12.2024
Janitorial Supervisor
Hilton Inn
01.2022 - 12.2024
Delivery Driver
JB Hunt Transport
Associate of Arts - Fashion Design
Virginia Marty
Similar Profiles
Dominique WareDominique Ware
Restaurant Server at The Cheesecake FactoryRestaurant Server at The Cheesecake Factory
Samantha PerrySamantha Perry
Host at Cheesecake Factory RestaurantHost at Cheesecake Factory Restaurant
Kaylan WellsKaylan Wells
Cashier at The Cheesecake FactoryCashier at The Cheesecake Factory
Isabella C. WarfieldIsabella C. Warfield
Server at The Cheesecake FactoryServer at The Cheesecake Factory
Hanean ShehadehHanean Shehadeh
Stable Manager at Self-employeedStable Manager at Self-employeed