Kefo Guo

• Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
• Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
• Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
• Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
• Navigated efficiently through various routes for timely food deliveries.
• Delivered orders to customers to drive full satisfaction.
• Collaborated with restaurant staff to confirm order accuracy before delivery.
• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Worked flexible hours across night, weekend, and holiday shifts.

I entered the United States in 2020. Before entering the country, I worked in window service and management at China Expressway. I have rich experience in coordinating and resolving the relationship between service and management in work, correctly and accurately resolving disputes and conflicts with customers during window service, making customers satisfied and employers at ease!