KEIAJA JAMES
San Antonio
Summary
Dynamic frontline supervisor skilled in employee motivation and problem-solving. Proven ability to enhance team productivity through training and mentoring, ensuring compliance with safety protocols and fostering a positive work culture.
Actively moving from San Antonio to Dallas for better work opportunities. My planned arrival is within April-May 2026.
Overview
2026
2026
years of professional experience
Work History
Hospice Aide
Lavender Hospice Care
San Antonio
07.2025 - Current
- Provided compassionate personal care to patients in their homes and facilities.
- Assisted with daily living activities, including bathing, grooming, and meal preparation.
- Monitored patient comfort and reported changes to healthcare team members.
- Collaborated with nursing staff to implement care plans effectively.
- Developed relationships with patients that promoted trust, compassion and dignity throughout hospice journey.
- Maintained a safe environment for patient care through adherence to established safety guidelines and policies.
- Assisted terminally ill patients with bathing, grooming and dressing.
- Completed assigned tasks such as light housekeeping, laundry, errands, meal preparation and grocery shopping.
Frontline Supervisor
UPS
Saint Paul
12.2024 - 05.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Monitored performance metrics to identify areas for improvement.
- Ensured compliance with company policies and procedures relating to safety regulations.
- Promoted culture of integrity, positivity and collaboration by delivering top-notch employee coaching and mentoring.
- Managed payroll processing activities including timecard entry, leave requests, overtime authorization.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Supervised daily operations to ensure compliance with safety protocols.
- Trained new employees on procedures and operational standards.
Forklift Operator & TDR Certified
AMAZON
San Antonio
01.2023 - 09.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Followed all safety protocols while handling hazardous materials and heavy loads.
- Assisted in training new operators on equipment operation and safety measures.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Hospice Caregiver
Lavender Hospice Care
San Antonio
Education
High School -
Premier High School
San Antonio, TXSkills
- Training and mentoring
- Goal oriented
- Staff management
- Employee motivation
- Effective communication
- Delegation skills
- Team building
- Decision-making
- Payroll processing
- Employee development
- Problem-solving
- Performance monitoring
- Safety compliance
Timeline
Hospice Aide
Lavender Hospice Care
07.2025 - Current
Frontline Supervisor
UPS
12.2024 - 05.2025
Forklift Operator & TDR Certified
AMAZON
01.2023 - 09.2023
Hospice Caregiver
Lavender Hospice Care
High School -
Premier High School