Keidra Purvis
Richmond
Summary
Customer Service Representative with experience in establishing and maintaining relationships with clients while supporting senior management in strategic planning. Developed pricing strategies and collaborated with marketing teams to create promotional materials, enhancing customer engagement. Conducted regular performance evaluations and team meetings to align goals and objectives, contributing to overall operational efficiency. Proven ability to manage budgets and generate reports that inform decision-making processes.
Overview
18
18
years of professional experience
Work History
Sales Manager
Tasty Flavorful Eats Catering
Dallas
05.2025 - Current
- Created and presented monthly reports to management on sales performance.
- Established relationships with key clients, while maintaining existing customer base.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Collaborated with marketing team to create promotional materials for target customers.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Hotel Manager
Holiday Inn Hotel Sandton
Crockett
06.2007 - 07.2022
- Maintained high standards of quality control, hygiene, health and safety.
- Conducted regular inspections of the property's interior and exterior areas to identify any maintenance issues requiring immediate attention.
- Managed budgeting processes including forecasting revenues and expenses for the hotel.
- Organized special events such as conferences or meetings in the hotel premises ensuring smooth running of activities according to plan.
- Negotiated contracts with vendors for services such as food supply or maintenance services.
- Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
- Implemented marketing campaigns to promote the hotel's services and facilities among potential customers via print media or social media platforms.
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
Education
Some College (No Degree) - Medical Assistant
Angelina College
Lufkin, TXSkills
- Customer relationship management
- Sales forecasting
- Market analysis
- Pricing strategy
- Report generation
- Budget management
- Event coordination
- Contract negotiation
- Team leadership
- Performance evaluation
- Effective communication
- Problem solving
- Decision making
- Product knowledge
- Relationship building
- Sales planning
- Sales operation
- Client relationship management
- Sales operations
- Excellent communication skills
- Contact follow-up
- Direct sales
- Sales and market development
- Sales presentation
- Business development and planning
- Lead generation
Timeline
Sales Manager
Tasty Flavorful Eats Catering
05.2025 - Current
Hotel Manager
Holiday Inn Hotel Sandton
06.2007 - 07.2022
Some College (No Degree) - Medical Assistant
Angelina College