Keikilani Gapusan
Hacienda Heights,CA
Summary
Optimistic high school graduate and current front desk receptionist with experience handling multiple tasks at once while remaining upbeat and composed in all types of situations. Willing to learn new skills and offering great communication, customer service and sense of leadership. Well-organized, diligent, reliable, and responsible regarding all things in the workplace.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Natural Wonders Healthcare, Inc.
West Covina
05.2023 - Current
- Greeted patients warmly and checked them in, updating patient information in computer system.
- Answered incoming calls from patients and compensation facilities and redirected callers to the appropriate personnel and took messages as needed.
- Updated patient files and records, maintaining accurate electronic charts
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Performed data entry tasks related to billing and collections procedures.
- Cleaned exam rooms after each patient and ensured that all equipment and products were prepared
- Called patients to confirm scheduled appointments and obtain additional details.
Education
High School Diploma -
Puente Hills High School
Hacienda Heights, CA05-2024
Skills
- Great customer service
- Communication proficiency
- Time management and awareness
- Attention to detail
- Problem solving
- Strong sense of teamwork
- Organization skills
- Productive under pressure
Affiliations
- Gardening and botany
- Painting and sketching
- Sewing and crocheting
REFERENCES
~ Dr. Atil Narayan, DACM
Timeline
Front Desk Receptionist
Natural Wonders Healthcare, Inc.
05.2023 - Current
High School Diploma -
Puente Hills High School
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