Keila Briseno Loran

I am the first point of contact with our patients ensuring an immediate friendly greeting and setting the tone for the appointment visit.

I am well versed in Hipaa privacy laws and the importance of keeping patients' records private.

I Schedule appointments and coordinate patient records using electronic health record systems.

I verify insurance eligibility and benefits for accuracy.

I Call for follow-up or missed appointments to make sure we get the patients in to the practice in a timely manner.

I Maintain cleanliness and organization of front desk area, enhancing operational efficiency.

• Facilitated classroom activities to enhance children's learning and development.
• Supported lead teachers in implementing lesson plans and educational programs.
• Assisted in the assessment of student progress and development milestones.
• Managed classroom supplies, ensuring availability for daily activities and lessons.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly
• Educated patients on proper lens care and usage for improved satisfaction
• Maintained inventory of eyewear products, ensuring availability of popular styles and sizes
• Assisted in verifying insurance eligibility and benefits.
• Collaborated with team members to implement best practices in optical dispensing
• Trained new staff on equipment use and customer interaction protocols for consistency