Keila Gomez Rivera
Nanticoke,PA
Summary
Experienced management professional prepared to drive operational excellence and team efficiency. Proven track record in overseeing daily operations, resolving conflicts, and ensuring client satisfaction. Strong focus on team collaboration and adaptability, fostering productive and results-oriented environment. Skilled in leadership, problem-solving, and strategic planning, with commitment to achieving organizational goals.
Experienced with managing onsite operations effectively, ensuring seamless execution of daily activities. Utilizes comprehensive planning and organizational skills to maintain high productivity levels. Knowledge of fostering team collaboration and addressing operational challenges.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Onsite Manager
Sniderblake
01.2024 - 09.2026
- Coordinated daily onsite staffing, aligning associate coverage with client production schedules.
- Tracked attendance, timekeeping, and shift changes to maintain accurate workforce records.
- Resolved associate issues promptly, supporting smooth operations and consistent workplace expectations.
- Conducted onboarding and job-site orientations for new hires, reinforcing safety and attendance standards.
- Communicated with client supervisors to address performance concerns and staffing needs.
- Supported payroll and assignment verification processes, ensuring accurate employee information.
- Coordinated daily onsite staffing, aligning associates with client production needs and shift coverage.
- Monitored attendance, punctuality, and performance, addressing issues quickly to maintain workforce reliability.
- Oversaw onboarding and training for new hires, reinforcing site procedures and safety expectations.
- Served as client liaison, resolving scheduling concerns and communicating workforce updates clearly.
- Managed timekeeping and payroll accuracy, verifying hours, assignments, and exceptions.
- Documented incidents, absences, and compliance issues, supporting consistent site operations.
- Mentored onsite staff, promoting accountability, professionalism, and strong daily execution.
- Improved workflow efficiency by adjusting labor deployment based on volume changes and priorities.
- Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
- Negotiated contracts with vendors and subcontractors, resulting in favorable terms that benefited both parties involved.
- Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
- Coordinated onsite staffing operations, aligning daily assignments with client production needs.
- Supervised associate attendance, shift readiness, and timely reporting for active job sites.
- Trained new workers on safety expectations, timekeeping procedures, and workplace standards.
Branch Team Lead and Supervisor Warehouse
Job and Talent LLC
03.2019 - 12.2023
- Led daily branch operations, aligning staffing, scheduling, and service priorities with client demand.
- Trained and mentored team members on onboarding, compliance, and workflow expectations.
- Coordinated candidate screening, interview support, and placement activities within applicant tracking systems.
- Monitored operational performance, resolved staffing gaps, and maintained service continuity.
- Reviewed branch processes, identified inefficiencies, and implemented process improvements for accuracy.
- Communicated with clients and internal partners to address issues and support workforce needs.
- Supported payroll, attendance, and timekeeping accuracy through careful record review.
- Supervised daily task execution, ensuring consistent adherence to branch policies and procedures.
- Managed budgets effectively, allocating resources strategically while monitoring expenses closely.
- Enhanced branch efficiency by streamlining processes and implementing new operational strategies.
- Evaluated employee performance regularly, providing feedback and coaching for continuous improvement.
- Managed daily branch operations to ensure smooth functioning and optimal productivity.
- Developed strong relationships with clients, fostering loyalty and retention through exceptional service.
- Utilized data-driven insights to inform decision-making and optimize branch performance.
- Assisted in the recruitment process, identifying top talent to join the branch team.
- Conducted regular staff meetings to communicate updates, address concerns, and foster open dialogue among team members.
- Implemented targeted sales strategies to drive revenue growth and exceed performance targets.
- Optimized staffing levels, scheduling shifts to maximize coverage during peak business hours.
- Ensured strict adherence to company policies and procedures within the branch.
- Conducted timely audits of internal processes for quality assurance purposes.
- Spearheaded community outreach efforts, increasing brand visibility and strengthening connections with local organizations.
- Promoted a positive work environment, leading by example and inspiring team morale.
- Boosted customer satisfaction with prompt issue resolution and personalized service.
- Overcame challenges presented by shifting market conditions, adapting tactics as needed to maintain success rates.
- Mentored junior employees for professional development and improved team performance.
- Contributed to regional growth targets by overseeing successful expansion of client portfolios.
- Monitored financial transactions for accuracy, ensuring regulatory compliance and minimizing risk exposure.
- Collaborated with other departments to coordinate cross-functional initiatives and achieve organizational goals.
- Led daily branch operations, aligning staffing priorities with client demand and shift coverage needs.
- Coordinated onboarding, screening, and placement activities for candidates across active assignments.
- Resolved staffing issues quickly by balancing worker availability, client requests, and operational constraints.
Production Operator
FABRIC FILLER
02.2015 - 09.2017
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Reviewed job specifications to determine appropriate setups for production runs.
- Documented production information via daily system logs and discussed issues with management.
- Demonstrated strong capacity for team building by leading site preparation team to complete mission-critical projects on time or ahead of schedule.
- Inspected final products for defects and flaws using proper QA procedures.
- Replaced worn-out machine parts and produced tests for quality standards.
- Experienced with plant start-up and shut down, process plant monitoring, wellhead surveillance and well testing.
- Inspected and adjusted work performed to meet expectations.
- Used equipment properly to avoid workplace hazards or injuries.
- Weighed and measured items to prevent waste and meet quality standards.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Set up and adjusted machines for day-to-day operations.
- Managed inventory control and entered results into data system.
- Loaded supplies into machines by hand or by hoist.
- Participated in training sessions to enhance skills and knowledge.
- Prepared machines for daily use by calibrating and performing preventive maintenance.
- Actively participated in team projects and met critical deadlines.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Trusted to perform early production testing and production operations field testing.
- Used hand trucks and forklifts to load, unload and transport items.
- Instructed team members on safety protocols and monitored workers' adherence to such measures.
- Adjusted machines to increase productivity for runs.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Monitored machinery to identify concerns, make corrections or report complex problems.
- Demonstrated effective communication skills through positive interactions with site managers, outside contractors and junior on-site staff.
- Operated THERMORFORMY and PLASTIC large machinery to carry out production tasks.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Supervised and coordinated production activities of site facilities to meet set production and work targets to meet safety standards.
- Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results.
- Organized work to meet demanding production goals.
- Located and picked merchandise to fulfill daily customer orders.
- Operated production machinery to support consistent fabric filling and maintain workflow efficiency.
Production Worker
Microsoft
03.2013 - 12.2015
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Performed routine preventive maintenance, adjustments and lubrication on equipment and production tools to maintain proper operation.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Recorded each completed job in equipment use log.
- Complied with safety, health and environmental regulations as prescribed by law.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
- Monitored outgoing packages for proper labels and accurate address information.
- Kept records accurate and current by documenting movements in company system.
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Upsold postal services like insurance and tracking.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Carried out day-to-day duties accurately and efficiently.
- Minimized waste and reduced volume of packaging materials used to prepare shipments.
- Moved packages to loading area using lift equipment and conveyor systems.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Reviewed orders by inspecting labeling, packaging and contents.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Measured product sizes, packaging equipment needed and packing options.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
- Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
- Counted and recorded finished and rejected packaged items.
- Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
- Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
- Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
Packing Machine Operator
FABRIC BARD
05.2011 - 12.2013
- Adjusted machine components and machine tension and pressure according to size and processing angle of product.
- Removed finished packaged items from machine and separated rejected items.
- Attached identification labels to finished packaged items, or cut stencils and stenciled information on containers.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
- Stacked finished packaged items and wrapped protective material around each item to properly pack items in cartons and containers.
- Cleaned and sanitized lines during changeovers from one product to another.
- Monitored fill levels, weights and codes of products to meet specifications.
- Performed basic preventive maintenance on packaging machines by cleaning and changing knives and blades, pull-belts, tape machines and rollers.
- Secured finished packaged items by hand tying, sewing, gluing, stapling or attaching fastener.
- Used moving equipment to transfer materials, supplies, or products between work areas.
- Observed machine operations to verify quality and conformity of filled and packaged products to standards.
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Resolved problems of missing merchandise, delivery cancellations and incomplete deliveries.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Initiated proof of delivery documents to trace lost shipments.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Executed month-end inventory counts to identify discrepancies.
- Assembled products according to changing daily work orders and specific customer needs.
- Performed general equipment maintenance and repair to minimize downtime.
- Reviewed production schedules and streamlined processes.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
- Maintained organized work area by cleaning and removing hazards.
- Adjusted machines to increase productivity for runs.
- Made sure that products were produced on time and are of good quality.
- Drilled floors, hung plywood and applied MEDICAL to achieve production requirements.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Oversaw logistics and inventory management for storeroom.
- Inspected finished products for quality and adherence to customer specifications.
- Inspected products and machines to maintain quality and efficiency.
- Prepared reports and technical documentation of day-to-day production processes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Received and processed stock into inventory management system.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed and maintained courteous and effective working relationships.
Education
Associate of Arts - Criminology
Systems Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR08.2014
High School Diploma -
JUAN J. MAUNEZ PIMIENTEL
NAGUABO P.R05.2004
Skills
- Background checks
- Scheduling coordination
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Warehouse safety
- Pallet jack operation
- Shipping and receiving
- Order picking
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Attention to detail
- Onboarding process
- Fluent bilingualism
- Resume screening
- Multicultural sensitivity
BAKERY
I HAVE A BAKERY IN MY HOUSE JUST FOR HOBBIE.
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Onsite Manager
Sniderblake
01.2024 - 09.2026
Branch Team Lead and Supervisor Warehouse
Job and Talent LLC
03.2019 - 12.2023
Production Operator
FABRIC FILLER
02.2015 - 09.2017
Production Worker
Microsoft
03.2013 - 12.2015
Packing Machine Operator
FABRIC BARD
05.2011 - 12.2013
Associate of Arts - Criminology
Systems Universitario Ana G Mendez - Universidad Del Turabo
High School Diploma -
JUAN J. MAUNEZ PIMIENTEL