Keila Hernandez
Dallas,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Cashier
Panera Bread
Miami, FL
04.2024 - 11.2024
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Boosted customer satisfaction levels by goingthe extra mile to personalize service for each customer.
- Counted and balanced cashier drawers.
- Followed store policies and procedures regarding cleaning and sanitizing.
- Adhered to social distancing protocols and wore mask or face shield.
Cashier
Burger King
Miami, FL
12.2023 - 03.2024
- Counted and balanced cashier drawers.
- Counted money in cash drawers at the beginning of shifts to ensure correct amounts.
- Offered customers carry-out service at the completion of the transaction.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Processed returned merchandise by strictly following store return and exchange procedures.
Team Member
Chick-fil-A
Miami, FL
09.2023 - 12.2023
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained cleanliness of thedining area by wiping down surfaces, andsweeping floors.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Made meals by company standards and requirements.
- Performed opening side work duties including setting up dining area for guests arrival.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
High School Diploma -
American High School
Miami, FL06-2024
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Data entry
- Time management skills
- Purchase assistance
- Product knowledge
- Staff mentoring
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Panera Bread
04.2024 - 11.2024
Cashier
Burger King
12.2023 - 03.2024
Team Member
Chick-fil-A
09.2023 - 12.2023
High School Diploma -
American High School
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