Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keila Grover

Bremen,OH

Summary

Dynamic professional with a proven track record at Coughlin Kia, excelling in customer satisfaction and income generation. Expert in managing financial transactions and enhancing sales through exceptional product knowledge and customer service. Demonstrated ability in laboratory settings, ensuring precise specimen handling and fostering patient comfort. Skilled in effective communication and meticulous deal management, achieving high sales outcomes.

Overview

17
17
years of professional experience

Work History

Finance Manager

Coughlin Kia
Lancaster, OH
10.2019 - Current

• Upload info to the Bank, for approval’s,

• Call banks to get better rate/backend.

• Sale product, cancellations, title applications, bank deposits, package deals.

• Have good relationships with your bankers! • Spin paperwork, complete deals, fund in the DMS.

Sales Associate

Coughlin Kia
Lancaster,Ohio
12.2018 - 10.2019

•Sold vehicles New and used.

• Complete walk arounds.

• Close customers on payment also help do T.O. For other Sales consultants.

• Cleaned vehicles, deliveries, paperwork, follow ups, phone, text and emails!

Laboratory Assistant

Fairfield Medical Center
Lancaster,Ohio
11.2015 - 12.2018
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Processed patient specimens according to priority and documented results.
  • Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
  • Maintained documentation on tests performed in lab.

Laboratory Phlebotomist

Hocking Valley Community Hospital
Logan,Ohio
07.2007 - 10.2015
  • Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
  • Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
  • Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
  • Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.

Education

Laboratory Certification - Lab/Phlebotomy

Columbus State Community College
Columbus, OH
02.1993

Diploma - General

Logan High School
Logan Ohio
05.1989

Skills

Customer Satisfaction

Product Specialist

Income Producer for Product

Deals are clean and neat

High sales and income produced

Timeline

Finance Manager

Coughlin Kia
10.2019 - Current

Sales Associate

Coughlin Kia
12.2018 - 10.2019

Laboratory Assistant

Fairfield Medical Center
11.2015 - 12.2018

Laboratory Phlebotomist

Hocking Valley Community Hospital
07.2007 - 10.2015

Laboratory Certification - Lab/Phlebotomy

Columbus State Community College

Diploma - General

Logan High School
Keila Grover