Keila Medina
Alexandria,VA
Summary
Motivated professional with over 10 years of experience. Highly dependable with strong technical proficiencies and experience in job-related software. Hardworking, reliable and incredibly adaptable to change. Eager to undertake any challenge and ready to expand personal competencies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Legal Practice Assistant
Pillsbury Winthrop Shaw Pittman
McLean, VA
01.2024 - Current
- Serve as a valuable resource for associates, counsels, and partners by efficiently handling administrative and legal duties such as timekeeping and processing expense reports and foreign invoices, editing prebills and invoices, timekeeping, drafting correspondence and client engagement letters, and corresponding with Pro Bono clients.
- Translated legal documents, phone calls, and in-person meetings from English to Spanish to facilitate effective communication between attorneys and clients.
- Coordinate travel arrangements and scheduled meetings while maintaining efficient calendar management through the use of EMS.
Client Service Assistant
Pillsbury Winthrop Shaw Pittman
McLean, VA
11.2022 - 12.2023
- Worked directly with the Director of Administration to provide support for a myriad of reception tasks, facilities/catering tasks, as well as provide administrative support for the HR/Attorney Recruiting Coordinator.
- Efficiently scheduled appointments, meetings, and conferences.
- Facilitated the interview process, tracked candidate progress, and organized office events.
- Collaborated with the administrative team and finance department to successfully execute special projects and events through effective communication.
Optometrist Technician
DC Retina
Silver Spring, MD
06.2020 - 11.2022
- Assisted the doctor doing visual field testing, ocular photography, optical coherence tomography, and pre-exam data collection of the patients.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Facilitated language translation between English and Spanish for both patients and doctors.
Sales Director
Mary Kay Inc.
Washington, DC
09.2016 - 07.2018
- Coached, developed, and motivated team to achieve revenue goals.
- Implemented creative sales and marketing strategies to assist the sales team with reaching targets.
- Maximized sales by efficiently managing 100 sales representatives.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Executive Administrative Assistant
Lopez Law Office
08.2013 - 01.2014
- Maintained and organized the calendar to facilitate timely meeting scheduling across different time zones.
- Ensured accurate documentation of timelines, motions, and significant dates. Drafted legal complaints.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Customer Service Representative
Tigo
04.2012 - 08.2013
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Mentored new employees on procedures and policies to maximize team performance.
Education
Associate of Science - Biological And Physical Sciences
Montgomery College
Rockville, MDBachelor of Science - Systems Engineering
Universidad Mariano Galvez De Guatemala
Jalapa, GuatemalaSkills
- Customer service-oriented
- Database management
- Technical document preparation
- Project management
- Problem solving
- Systems management
- Critical thinking
- Self-starter
Languages
Spanish (Native/Bilingual)
English (Full Professional)
Certification
- Certified Clinical Medical Assistant (CCMA)
Timeline
Legal Practice Assistant
Pillsbury Winthrop Shaw Pittman
01.2024 - Current
Client Service Assistant
Pillsbury Winthrop Shaw Pittman
11.2022 - 12.2023
Optometrist Technician
DC Retina
06.2020 - 11.2022
Sales Director
Mary Kay Inc.
09.2016 - 07.2018
Executive Administrative Assistant
Lopez Law Office
08.2013 - 01.2014
Customer Service Representative
Tigo
04.2012 - 08.2013
Associate of Science - Biological And Physical Sciences
Montgomery College
Bachelor of Science - Systems Engineering
Universidad Mariano Galvez De Guatemala
- Certified Clinical Medical Assistant (CCMA)
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