Keila Rivera
Rye Brook,NY
Summary
Proven Billing Coordinator at Central National Gottesman Inc., adept in invoice processing and maintaining accuracy across records. Enhanced billing system efficiency and fostered cross-departmental coordination, achieving a notable increase in on-time payments. Skilled in document review and deadline management, demonstrating meticulous attention to detail and a results-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Billing Coordinator
Central National Gottesman Inc.
01.2020 - 06.2024
- Established clear communication channels between customer service and accounting departments to promote seamless coordination in all aspects of the billing process.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Coordinated with customer service representative to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Updated RNI reports, and spreadsheets with the customer billing information for proper invoicing.
- Bi-weekly cross training with other billing coordinators and Power BI operations.
Care Mount Medical
Medical Records Representative
07.2014 - 01.2020
- Edit medical records for accuracy and return any documents for review and approval to the medical director.
- Supported physician needs during treatment planning processes by providing easy access to accurate and up-to-date patient information when required.
- Maintained strict confidentiality protocols while handling sensitive patient information during retrieval and storage processes.
- The knowledge of anatomy, physiology, and medical terminology for every medical specialty.
- Creating digital copies of medical documents and storing the records electronically in a timely manner.
- Reduced errors in data entry by meticulously inputting patient information into electronic health record systems.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH12.2025
Associate of Applied Science - Liberal Arts And Sciences
Westchester Community College
Valhalla, NY08.2020
Skills
- Deadline-oriented
- Invoice Processing
- Document Review
- Accuracy and Precision
- Records organization and review
- Month-end closing procedures
Certification
CPR certification
Languages
Spanish
Native or Bilingual
Timeline
Billing Coordinator
Central National Gottesman Inc.
01.2020 - 06.2024
Care Mount Medical
Medical Records Representative
07.2014 - 01.2020
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Associate of Applied Science - Liberal Arts And Sciences
Westchester Community College
CPR certification
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