Keilan Patten
Summary
Hardworking, enthusiastic, and passionate employee. Ready to help and serve the customers as well as help the team achieve company goals. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
- I have worked in customer service for over 8 years and serving the people feels like my job.
Overview
4
4
years of professional experience
Work History
Bartender
Toca Madera
10.2019 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Trained new bartenders on drink preparation, product promotion and garnish preparation.
Education
Bachelor of Arts - Communication Studies
Arizona State University
Tempe, AZ03.2025
Skills
- Customer Service Expertise
- Salesmanship
- Performance Improvement
- Suggestive Selling
- Complex Problem-Solving
- Engaging Personality
- Clear and Effective Communication
Languages
Spanish
Limited Working
Software
Social Media Platforms
Microsoft
Timeline
Bartender
Toca Madera
10.2019 - Current
Bachelor of Arts - Communication Studies
Arizona State University
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