Keilexus Rucker
Antioch,TN
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my time management and customer service skills at TriStar Centennial Medical Center and Wendy’s to exceed productivity goals and ensure high-quality dietary standards. My expertise in food handling safety and problem-solving facilitated a smooth workflow, significantly contributing to operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Dietary Aide
TriStar Centennial Medical Center
Nashville, TN
04.2024 - Current
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Cashier/cook
Wendy’s
Antioch, TN
03.2016 - 04.2024
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Antioch High School
Antioch, TNSkills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Team collaboration
- Verbal communication
- Food handling safety
- Detail-oriented
- Relationship building
- Heavy lifting
- Nutrition knowledge
- Nutrition
- Dietary modifications
Timeline
Dietary Aide
TriStar Centennial Medical Center
04.2024 - Current
Cashier/cook
Wendy’s
03.2016 - 04.2024
High School Diploma -
Antioch High School