Dynamic supervisor with expertise in operations management, team training, and customer service. Proven ability to enhance customer satisfaction and foster teamwork, driving positive outcomes in retail environments.
Overview
2
2
years of professional experience
Work History
Supervisor
Marshalls
Land O Lakes, FL
12.2024 - Current
Supervised daily store operations, ensuring adherence to company policies and operational standards.
Trained new team members on customer service and operational procedures.
Resolved customer inquiries and issues, enhancing overall customer satisfaction.
Instructed subordinates on job duties, clarifying responsibilities.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Early Childhood Caregiver
Kids R Kids Learning Academy
Land O' Lakes, Florida
07.2024 - 11.2024
Developed and implemented age-appropriate lesson plans tailored to diverse learners' needs.
Maintained a clean and organized learning environment in collaboration with colleagues to enhance children's engagement.
Provided one-on-one attention and encouragement to support individual children's growth and confidence.
Communicated effectively with parents about children's progress and daily activities.
Cashier/Guest Associate
McDonald's
Land O' Lakes, Florida
11.2023 - 07.2024
Handled cash, credit, and debit transactions with precision, supporting smooth checkout operations.
Processed customer transactions with cash register and payment systems, ensuring accuracy and customer satisfaction.
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness and organization of service area and dining space, enhancing customer experience.