Summary
Overview
Work History
Education
Skills
Timeline
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Keira Clairmont

Keira Clairmont

Wilmington,NY

Summary

Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through efficient online order fulfillment and exemplary complaint resolution. Excelled in adaptability and decision-making, boosting productivity. Skilled in cash handling and communication, adept at fostering positive customer experiences. Demonstrated ability to collaborate effectively, ensuring operational excellence in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Online Grocery Associate

Walmart
07.2023 - Current
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Cooperated closely with in-store departments to ensure seamless integration of online grocery operations within the overall store ecosystem.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels during downtime
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer calls to answer questions and concerns.

Housekeeper

The Cobble Mountain Lodge
01.2020 - 07.2023
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Adhered to professional house cleaning checklist.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.

Education

High School Diploma -

Ausable Valley Central School
Keeseville, NY
06.2024

Skills

    Customer Engagement

    Complaint resolution

    Online order tracking

    Adaptability to Change

    Decision-Making

    Cash Handling

    Cash Register Operation

    Written and verbal communication

    Organizational abilities

    Telephone Etiquette

    Computer Skills

    Call handling expertise

Timeline

Online Grocery Associate

Walmart
07.2023 - Current

Housekeeper

The Cobble Mountain Lodge
01.2020 - 07.2023

High School Diploma -

Ausable Valley Central School

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Keira Clairmont