Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keira Dunn

Plainfield,IL

Summary

Results-driven professional with expertise in customer service and problem-solving. Proven ability to manage high call volumes and resolve complaints efficiently, ensuring optimal customer satisfaction.

Adaptable professional with a versatile background in dispatch and retail. Known for strong organizational skills and effective communication, contributing to improved operational outcomes and customer experiences. Motivated Dispatcher with experience monitoring and tracking emergency vehicles. Adaptable individual versed in giving over-the-phone instructions and synchronizing responses with communication centers. Articulate team player with rapid and accurate typing skills.

Overview

2
2
years of professional experience

Work History

Dispatcher

Mosquito Squad Chicago
Lemont, Illinois
04.2025 - 07.2025
  • Coordinated dispatch operations to guarantee timely delivery of goods.
  • Monitored vehicle locations via GPS tracking systems for operational efficiency.
  • Assigned drivers to optimal routes aligning with customer needs.
  • Managed high volume of phone calls while maintaining data entry accuracy.
  • Resolved customer complaints regarding service issues and delays effectively.

Sales Associate

Zumiez
Joliet, Illinois
08.2024 - 03.2025
  • Enhanced customer experience through personalized product recommendations and expert assistance.
  • Maintained organized store layout, ensuring merchandise displayed effectively.
  • Engaged customers with strong communication skills and exceptional service.
  • Conducted market research on skate, snow, and streetwear trends to inform sales strategies.
  • Responded to incoming calls, providing detailed information on store offerings and services.

Cashier

Smiley's Gyros & Beef
Plainfield, Illinois
06.2023 - 07.2024
  • Assisted customers with menu selections and addressed ingredient inquiries.
  • Resolved customer complaints by providing effective solutions.
  • Operated cash register with accuracy, processing payments through various methods.
  • Issued receipts and provided change for cash and credit card transactions.

Education

High School Diploma -

Plainfield Central High School
Plainfield, IL
10-2024

Skills

  • Customer service
  • Effective communication
  • Time management
  • Problem resolution
  • Sales techniques
  • Data entry accuracy

Timeline

Dispatcher

Mosquito Squad Chicago
04.2025 - 07.2025

Sales Associate

Zumiez
08.2024 - 03.2025

Cashier

Smiley's Gyros & Beef
06.2023 - 07.2024

High School Diploma -

Plainfield Central High School
Keira Dunn
Want your own profile? Create for free at Resume-Now.com