Keira Grooters
Cedar Falls
Summary
Dynamic grocery clerk with proven expertise at Fareway Grocery recognized for exceptional customer service and efficient cash handling. Demonstrated attention to detail and problem-solving skills by consistently exceeding performance goals and ensuring product quality. A collaborative team player committed to maintaining high standards and enhancing the shopping experience.
Overview
6
6
years of professional experience
Work History
Grocery Clerk
Fareway Grocery
07.2018 - 07.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Pleasantly greeted customers and provided prompt and courteous service.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Associate of Applied Science - Occupational Theraoy Assistant Program
Hawkeye Community College
Waterloo, IA05-2026
Associate of Arts - General Studies
North Iowa Area Community College
Mason City, IA05-2024
High School Diploma -
Mason City High School
Mason City, IA05-2022
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Willingness to learn
- Money handling abilities
- Problem-solving
- Excellent time management
- Cashier Expertise
- Cleanliness and sanitation
- Quality inspections
- Stocking shelves
Timeline
Grocery Clerk
Fareway Grocery
07.2018 - 07.2024
Associate of Applied Science - Occupational Theraoy Assistant Program
Hawkeye Community College
Associate of Arts - General Studies
North Iowa Area Community College
High School Diploma -
Mason City High School
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