Keirsta Lane
Summary
Results-driven manager with extensive experience in administrative operations and team leadership. Proficient in streamlining processes, supervising staff, and enhancing communication strategies. Recognized for problem-solving skills and commitment to organizational excellence. Dedicated to professional growth and adept at mastering new competencies.
Overview
6
6
years of professional experience
Work History
Contact Coordinator
Professional Eye Care
01.2024 - Current
- Coordinated contact lens department operations, overseeing ordering and inventory management to ensure efficient service delivery.
- Maintained accurate patient and financial records, managing inventory and stock of contact lens trials using RevolutionEHR to support patient care.
- Verified patient insurance eligibility and benefits to ensure coverage for services.
- Delivered exceptional customer service, addressing patient inquiries and concerns while collaborating with doctors to enhance patient care coordination.
Cashier
Carolina Fuel and Convenience
12.2020 - 09.2023
- Provided excellent customer service in high-volume retail environment while accurately managing cash transactions, lottery sales, and daily money drops.
- Processed customer transactions efficiently and accurately at a busy convenience store.
- Assisted customers by providing product information and recommendations during purchases.
- Maintained cleanliness and organization of the checkout area for a positive customer experience.
- Assisted with opening and closing procedures, stocked merchandise, and monitored inventory levels to maintain clean, organized, and safe workplace.
Patient Care Technician
DaVita Dialysis
03.2022 - 11.2022
- Obtained vital signs and performed blood draws and cannulation procedures to facilitate timely treatment.
- Collaborated with nurses and physicians to enhance patient care and ensure adherence to treatment plans.
- Maintained accurate patient charts and confidential medical records, including kidney transplant documentation, to support comprehensive care.
- Prepared dialysis acid concentrate for multiple hemodialysis stations while following strict safety and infection control protocols.
Ophthalmic Technician
Professional Eye Care
08.2021 - 03.2022
- Conducted patient intake and optical triage procedures while assisting providers during patient examinations.
- Assisted in patient examinations and prepared necessary diagnostic equipment.
- Conducted vision tests and collected patient history for accurate assessments.
- Scheduled appointments and communicated care instructions to patients while managing patient charts and confidential medical documentation.
Education
High School Diploma -
West Davidson High School
Lexington, NC01-2010
Skills
- Inventory management
- Confidential records
- Records management
- Data management
- Scheduling management
- Patient communication
- Microsoft Office proficiency
- Cash handling
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Strategic thinking
Timeline
Contact Coordinator
Professional Eye Care
01.2024 - Current
Patient Care Technician
DaVita Dialysis
03.2022 - 11.2022
Ophthalmic Technician
Professional Eye Care
08.2021 - 03.2022
Cashier
Carolina Fuel and Convenience
12.2020 - 09.2023
High School Diploma -
West Davidson High School