Results-driven professional with hands-on experience in patient care and administrative support. Skilled in documentation, time management, and communication, with a proven ability to streamline processes and enhance operational efficiency in the workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sheri Hayes-Raulerson APRN
Jacksonville, FL
12.2024 - 02.2026
Coordinated lab test orders and follow-ups, facilitating timely diagnosis and treatment decisions.
Performed medical records management, including filing, organizing and scanning documents.
Managed appointment scheduling, optimizing patient flow and reducing wait times.
Optimized appointment scheduling processes to minimize conflicts and maximize provider availability for patients.
Sent in medication prescriptions and diagnostic orders as instructed to allow provider more time to focus on constructing patient care plans.
Handled prior authorization submission and subsequent peer to peer appeal calls if rejected initially.
Healthcare Unit Clerk
Ascension St.Vincent's Riverside
Jacksonville, FL
08.2023 - 12.2024
Supported inventory management by tracking supplies and placing timely orders.
Facilitated communication between clinical staff and physicians to ensure order follow through.
Assisted with administrative tasks, maintaining organized documentation and filing systems.
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Prepared admissions charts and scanned records.
Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
Patient Care Technician
Ascension St.Vincents Riverside
Jacksonville, FL
08.2023 - 12.2024
Provided direct patient care, ensuring comfort and safety during procedures.
Assisted nursing staff with vital signs monitoring and data documentation.
Maintained accurate patient records in electronic health systems.
Mentored new technicians on best practices and effective communication skills.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.