Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Keirstann Stout

Hamilton,TX

Summary

Dynamic insurance professional with extensive experience at Progressive, excelling in client needs assessment and effective communication. Proven track record in tailoring insurance solutions and resolving complex claims, ensuring client satisfaction. Skilled in policy analysis and customer service, driving successful outcomes in a fast-paced environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Agent

Progressive
Hamilton, Texas
01.2024 - Current
  • Assisted clients in selecting appropriate insurance coverage options.
  • Conducted needs assessments to tailor insurance solutions for clients.
  • Collaborated with underwriters to evaluate risk factors for policy approval.

Insurance Representative

Progressive
Colorado City, CO
02.2023 - 01.2024
  • Assisted customers with policy inquiries and coverage options.
  • Handled customer complaints with professionalism and empathy.
  • Collaborated with other departments within the organization to ensure smooth delivery of services to clients.

Claims Representative

United Healthcare Group
Temple, Texas
11.2019 - 02.2023
  • Communicated with clients to resolve claim inquiries promptly.
  • Collaborated with healthcare providers to gather necessary information.
  • Handled customer inquiries regarding insurance policy coverage details and payment status updates.

Education

Property And Casualty License -

Central Texas College
Killeen, TX
01-2024

High School Diploma -

Hamilton High School
Hamilton, TX
06-2013

Skills

  • Client needs assessment
  • Policy analysis
  • Effective communication
  • Insurance sales strategy
  • Industry regulations
  • Customer service
  • Quotes and sales
  • Lead development

Certification

  • Phlebotomy license
  • Property and Casualty license
  • Project management Course

Timeline

Insurance Agent

Progressive
01.2024 - Current

Insurance Representative

Progressive
02.2023 - 01.2024

Claims Representative

United Healthcare Group
11.2019 - 02.2023

Property And Casualty License -

Central Texas College

High School Diploma -

Hamilton High School