Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Bankers Life & Casualty Insurance
03.2023 - Current
Built relationships with clients using active listening and issue resolution to provide excellent service.
Responded to customer calls swiftly to resolve issues and answer questions.
Maintained high standards of customer service by building relationships with clients.
Cross-sold insurance products to existing clients to reach sales targets.
Approached potential clients by using direct marketing mailings and phone contacts.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Obtained underwriting approval by completing application for coverage.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Maintenance Technician
National Parks Service
05.2021 - 12.2023
Operated varied hand and power tools to complete repairs.
Troubleshot equipment breakdowns and performed preventive maintenance.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Developed and implemented strategies to improve maintenance processes.
Positively engaged with customers and maintained professional appearance as company representative.