Keirsten Blair
Leavittsburg
Summary
Dynamic customer service professional with a proven track record. Expert in problemsolving and product sales, I thrive in fast-paced environments. My attention to detail and adaptability led to enhanced customer satisfaction and increased upselling opportunities, ensuring a seamless experience for every client.
Overview
7
7
years of professional experience
Work History
Insurance Sales Agent
Salelytics
Leavittsburg
07.2025 - 12.2025
- Identified customers' needs and suggested targeted products to meet requirements.
- Presented and sold insurance products and services to new customers.
- Established strong relationships to retain existing customers and find new prospects.
- Provided excellent customer service, addressing queries and concerns promptly.
Customer Service Representative
A Better Solution Insurance Company
Port St. Lucie
08.2024 - 02.2025
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
- Answered inbound calls to greet and assist customers with various needs and questions.
- Resolved product and service issues promptly.
Customer Service Representative
St. Lucie Battery & Tire
Fort Pierce
12.2021 - 03.2024
- Knowledge of tire sizing, tread patterns, and performance specifications.
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Built strong knowledge of product line to assist customers in selecting products.
- Managed time by prioritizing workload and juggling multiple tasks simultaneously.
- Reviewed orders for mistakes to maintain accurate inventory levels.
- Upselling and cross-selling products and services.
- Order processing and warranty documentation.
Receptionist
Coastal Primary Care
Fort Pierce
08.2020 - 12.2021
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Obtained insurance verifications, pre-authorizations and pre-determinations.
- Scheduled patient appointments, sent notifications and handled rescheduling needs.
- Obtained and relayed information and messages in timely manner.
- Answered telephones, distributed mail, and faxes, and prepared patient files.
Receptionist
The Isles Of Vero Beach
Vero Beach
01.2019 - 12.2019
- Greeted every visitor with a friendly smile and an immediate offer of knowledgeable assistance.
- Managed incoming and outgoing mail and deliveries to support efficient office operations.
- Answered telephone calls to provide information, take messages and set up appointments.
Education
High School Diploma -
Fort Pierce Central High School
Fort Pierce, FLSkills
- Attention to detail
- Multitasking
- Product and service sales
- Problem-solving skills
- Adaptability and flexibility
- Efficiently work Microsoft Word
- Efficiently work Excel
Timeline
Insurance Sales Agent
Salelytics
07.2025 - 12.2025
Customer Service Representative
A Better Solution Insurance Company
08.2024 - 02.2025
Customer Service Representative
St. Lucie Battery & Tire
12.2021 - 03.2024
Receptionist
Coastal Primary Care
08.2020 - 12.2021
Receptionist
The Isles Of Vero Beach
01.2019 - 12.2019
High School Diploma -
Fort Pierce Central High School