Keirston Brooks
Jacksonville,Florida
Summary
Motivated college student with previous customer service experience. Dependable professional with hands-on experience in administrative support and student services. Known for reliability and flexibility in addressing changing needs, delivering consistent results in a team-oriented environment. Possesses excellent organizational and interpersonal skills valued by employers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Federal Work Study: Human Resources Front Op
University of North Florida
09.2024 - Current
- I greeted people as they came in and helped direct them to the correct staff member.
- I would answer the phone and direct them to the correct staff member.
- I would enter data and help manage the files.
- I would also make sure that there is an upkeep of filing documents which helps me work in the filing room with the general administrative duties.
- Provided exceptional customer service to students, faculty, and staff by addressing inquiries promptly and accurately.
- Served as a liaison between students and faculty members to facilitate prompt resolution of concerns or issues that arose during the semester.
- Managed office inventory, reducing costs through consistent monitoring and effective communication with suppliers.
- I would schedule appointments, help people as they came in with their I-9 and W4 documents, and ensure they were in the system.
Front Of House Crew Trainer
McDonald's
03.2023 - 05.2024
- Provided great leadership skill, collaboration with team members to ensure effective workflow and customers satisfaction, learned to use the POS system to accurately handle transactions, maintained cleanliness of all stations
Front of House
Chick-Fil-A
04.2022 - 07.2022
- Provided excellent customer service, performed front-end responsibilities, ensured food quality met company standards, assisted with team activities including stocking, and demonstrated high product expertise
Education
University -
University of North Florida
Jacksonville, FL06.2024
High School -
Orange Park High School
Orange Park, FL05.2024
College -
St.Johns River State College
Orange Park, FL01.2024
High School -
Buckhorn High School
New Market, AL06.2021
Skills
- Ability to handle multiple tasks at once
- Adapt quickly to fast-paced environments
- Positive attitude
- Effective communicator
- Interpersonal skills
- Goal Oriented
- Leadership qualities
- Customer service
- Problem-solving
- Data entry
Certification
- CPR and first aid
- Microsoft tools
Awards
A Honor roll student
Timeline
Federal Work Study: Human Resources Front Op
University of North Florida
09.2024 - Current
Front Of House Crew Trainer
McDonald's
03.2023 - 05.2024
Front of House
Chick-Fil-A
04.2022 - 07.2022
High School -
Orange Park High School
College -
St.Johns River State College
High School -
Buckhorn High School
- CPR and first aid
- Microsoft tools
University -
University of North Florida
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