Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keirstyn Gibson

Grand Ledge

Summary

Dynamic and dependable professional with a proven track record at Dunkin' Donuts, excelling in customer service and cash handling. Recognized for effective time management and maintaining hygienic standards, I foster positive team dynamics and consistently enhance operational efficiency. Committed to delivering exceptional experiences while adapting to fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Dunkin' Donuts
11.2020 - Current
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Warehouse Worker

Amazon
11.2024 - 03.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Bartender

Lansing Country Club
04.2024 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Server

Texas Roadhouse
02.2021 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Receptionist

Great Clips
05.2020 - 08.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

High School Diploma -

Grand Ledge High School
Grand Ledge, MI
06-2022

Skills

  • Effective time management
  • Socially engaging personality
  • Strong focus on accuracy
  • Supportive team contributor
  • Effective issue resolution
  • Maintaining hygienic standards
  • Strategic team oversight
  • Optimistic communication
  • Proficient in task prioritization
  • Willingness to adjust work hours
  • Proficient in organization techniques
  • Effective interpersonal communication
  • Dependable performance
  • Flexibility in changing environments

Certification

  • PT - Phlebotomy Technician
  • First Aid/CPR Certified

Timeline

Warehouse Worker

Amazon
11.2024 - 03.2025

Bartender

Lansing Country Club
04.2024 - 08.2024

Server

Texas Roadhouse
02.2021 - 08.2023

Barista

Dunkin' Donuts
11.2020 - Current

Receptionist

Great Clips
05.2020 - 08.2020

High School Diploma -

Grand Ledge High School

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